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Ratings and Reviews 0 Ratings
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What is TCS Optumera?
As retailers craft their strategies for a post-COVID world marked by rising costs, shifting consumer behaviors, fierce competition, and strict safety regulations, their ability to adapt swiftly has become crucial. This urgent need demands a significant overhaul of retailers' operational frameworks. Moving forward, building resilience is key to unlocking substantial value and facilitating informed decision-making that relies on comprehensive data, predictive analytics, and intelligent, real-time insights tailored to local markets. TCS Optumera™ provides an all-encompassing AI-powered retail optimization suite aimed at refining both merchandising and supply chain strategies in a unified manner. By utilizing this innovative technology, retailers have witnessed sales increases of 3-5%, nearly halved the time spent on operations, executed five times more strategies, and achieved a cost reduction of 20-30%. Additionally, it allows for the optimization of customer shopping baskets across multiple channels by considering demand transferability, consumer preferences, predictive analytics, and competitive products, ensuring a personalized shopping experience for every individual. This holistic strategy not only enhances operational efficiency but also equips retailers to excel in a swiftly changing market landscape while nurturing long-lasting consumer relationships.
What is Checklens?
Smart cameras in retail spaces enhance the checkout process for customers. By leveraging our cutting-edge AI technology, products are recognized as shoppers select them from the shelves, allowing for seamless synchronization between customer scans and product identifications. This pioneering approach corrects any errors or omissions in scans, whether they occur on mobile devices with scan-and-go functionalities or at traditional checkout counters. While self-checkout kiosks are designed to offer convenience, many customers find the barcode scanning daunting and challenging. Factors such as the hectic nature of busy stores and intentional fraud attempts contribute to inaccuracies in scanning. Our research reveals that these scan mistakes can significantly increase store losses, leading to an alarming 50% surge in shrinkage rates. Furthermore, we have noticed that as self-checkout solutions become more widely used, the incidents of store shrinkage also tend to rise. With the integration of our intelligent cameras, retailers can effectively tackle scanning issues at self-checkout stations while preserving accurate inventory counts. If a customer forgets to scan or input an item, our AI system prompts them to correct their basket and notifies store employees simultaneously. This innovative approach not only improves the checkout experience but also plays a crucial role in curbing financial losses for retailers, ultimately fostering a more efficient shopping environment. In doing so, it empowers stores to maintain their profitability while enhancing customer satisfaction.
Integrations Supported
AODocs
Acquia Cloud Platform
Adobe Advertising Cloud
Amazon Web Services (AWS)
Appian
Avaya Aura
BMC AMI Capacity and Cost
BeyondTrust Endpoint Privilege Management
Blueprint
Bosch IoT Suite
Integrations Supported
AODocs
Acquia Cloud Platform
Adobe Advertising Cloud
Amazon Web Services (AWS)
Appian
Avaya Aura
BMC AMI Capacity and Cost
BeyondTrust Endpoint Privilege Management
Blueprint
Bosch IoT Suite
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tata Consultancy Services
Date Founded
1968
Company Location
India
Company Website
www.tcs.com/optumera-digital-merchandising-suite
Company Facts
Organization Name
Checklens
Date Founded
2018
Company Location
Austria
Company Website
checklens.ai/
Categories and Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management