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What is TEAM by WorkWave?

Imagine a holistic solution that consolidates every critical operational need of your business into a singular, powerful software platform. TEAM by WorkWave achieves this by streamlining and enhancing operations alongside workforce management, which ultimately leads to superior business results. This platform combines essential features designed specifically for expanding commercial cleaning and security businesses, ensuring effortless management of both administrative functions and field operations. You can adeptly manage your most precious asset—your workforce—through a suite of HR functionalities that cover employee leave tracking, personnel documentation, certifications, and various additional resources. With tools for operations management, such as time tracking, scheduling, and quality assurance for service delivery, you can maximize the efficiency of contracted services. Moreover, enhance your distributed workforce's capabilities by equipping them with a user-friendly mobile application that features self-service portals and real-time job updates, guaranteeing they have the tools they need to thrive in their positions. This comprehensive solution not only simplifies management but also cultivates a more engaged and satisfied workforce, ultimately driving your business toward greater success. By integrating these advanced capabilities, businesses can respond more effectively to challenges and opportunities in their respective markets.

What is Fastrax?

Fastrax is an integrated software solution designed to fully automate service company operations, offering modules for dispatching, accounting, inventory management, and detailed reporting. The software simplifies field operations with Fastrax TechTrax, enabling technicians to manage service calls, create invoices, and log hours directly from the field. Additionally, Fastrax supports wireless barcode scanning for inventory management and includes automatic credit card processing for fast transaction approvals. By eliminating double entries and streamlining workflows, Fastrax ensures businesses operate efficiently while providing real-time data on technician and shop performance, revenue, and tasks sold.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEAM Software by WorkWave

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/team-by-workwave/

Company Facts

Organization Name

Ergos Software

Date Founded

1986

Company Location

United States

Company Website

www.ergossoftwareapialbritton.com/solutions.php

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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