TIO vs. CargoAi

TIO functions as a sophisticated operating system tailored for freight forwarders, creating a seamless connection between your email inbox and your Transportation Management System (TMS) to streamline coordination: it analyzes incoming shipment emails, links them to active jobs, and fills TMS records for team approval. This system adeptly oversees every step in the shipping process, which encompasses tasks such as obtaining quotes prior to booking, approving reservations, gathering pre-alerts, preparing ISF 10+2, assessing risks for delayed freight and detention, scheduling truck dispatches, crafting arrival notifications, managing customs documentation, reconciling invoices with rates, and finalizing lots. All entries generated within the TMS undergo a meticulous review process and require endorsement from a specified team member before TIO can make any updates, safeguarding against any automatic submissions. TIO is designed to work harmoniously with systems like CargoWise, Magaya, Descartes, GoFreight, and any TMS that is compatible with REST or SOAP APIs, generally allowing for installation to be completed in under a week for most freight forwarding companies. Typically, freight forwarders handle between 80 to 200 shipments on a monthly basis, and the manual interventions needed to coordinate between the inbox and TMS—like reading emails, relaying information, re-entering data, and conducting follow-ups—usually demand about 8 to 12 minutes for each shipment. Through the automation of these repetitive actions, TIO effectively minimizes the duration spent on manual coordination, thereby enabling teams to concentrate on more high-level tasks and enhance overall productivity. Furthermore, this shift not only streamlines operations but also improves accuracy in the shipping process, fostering better service delivery for clients.

CargoAi is a digital solutions platform built to transform air cargo procurement, booking, tracking, and logistics connectivity. It serves freight forwarders, airlines, GSAs, transport management systems, ERP providers, and other logistics technology suppliers that need faster and more transparent airfreight workflows. The platform connects users in more than 150 countries and works with over 100 airlines, helping freight forwarders access schedules, rates, capacity, and bookable shipment options in a few clicks. Forwarders can use CargoAi to manage the full airfreight procurement process, including planning, booking, execution, shipment monitoring, and delivery visibility. Airlines and GSAs can use the platform to strengthen digital distribution, expand reach, and support online booking even if they do not already have their own API infrastructure. TMS and technology suppliers can integrate CargoAi’s tools into their own systems to give customers access to digital air cargo capabilities directly inside existing workflows. CargoAi offers a product portfolio that includes CargoMART, CargoCONNECT, CargoGATE, CargoINTEL, Cargo2ZERO, and CargoWALLET. Its CO2 tracking and sustainability tools support organizations that want better visibility into the environmental impact of airfreight shipments. The platform also emphasizes data security through modern security technologies, secured data centers, and strict data access governance. CargoAi provides recurring product updates, customer training, webinars, innovation sessions, and global support to help users stay current with industry changes. With digital booking, real-time capacity access, shipment notifications, API solutions, and sustainability features, CargoAi helps the airfreight industry become more efficient, connected, and customer-focused.