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What is TIO?

TIO functions as a sophisticated operating system tailored for freight forwarders, creating a seamless connection between your email inbox and your Transportation Management System (TMS) to streamline coordination: it analyzes incoming shipment emails, links them to active jobs, and fills TMS records for team approval. This system adeptly oversees every step in the shipping process, which encompasses tasks such as obtaining quotes prior to booking, approving reservations, gathering pre-alerts, preparing ISF 10+2, assessing risks for delayed freight and detention, scheduling truck dispatches, crafting arrival notifications, managing customs documentation, reconciling invoices with rates, and finalizing lots. All entries generated within the TMS undergo a meticulous review process and require endorsement from a specified team member before TIO can make any updates, safeguarding against any automatic submissions. TIO is designed to work harmoniously with systems like CargoWise, Magaya, Descartes, GoFreight, and any TMS that is compatible with REST or SOAP APIs, generally allowing for installation to be completed in under a week for most freight forwarding companies. Typically, freight forwarders handle between 80 to 200 shipments on a monthly basis, and the manual interventions needed to coordinate between the inbox and TMS—like reading emails, relaying information, re-entering data, and conducting follow-ups—usually demand about 8 to 12 minutes for each shipment. Through the automation of these repetitive actions, TIO effectively minimizes the duration spent on manual coordination, thereby enabling teams to concentrate on more high-level tasks and enhance overall productivity. Furthermore, this shift not only streamlines operations but also improves accuracy in the shipping process, fostering better service delivery for clients.

What is Magaya CRM?

Enhance your customer data management with Magaya CRM, a fully integrated solution that pairs effortlessly with Magaya Supply Chain. This logistics-focused CRM is crafted to streamline operations by eliminating repetitive tasks and fostering collaboration between sales and operational teams, which in turn improves transparency, fine-tunes processes, and integrates crucial business intelligence. Specifically designed to meet the unique needs of freight forwarders in customer and sales management, Magaya CRM empowers sales teams to function more efficiently, amplifying their sales capabilities while equipping sales management with valuable insights into team performance, all while granting operational leaders a comprehensive view of the health of the sales pipeline. By consolidating the management of leads, contacts, accounts, and their related quotes and interactions within a single platform, it dismantles barriers and promotes effective teamwork and communication across departments. Moreover, the inclusion of marketing campaign management tools enables you to broaden your business outreach and improve overall effectiveness. This all-encompassing strategy guarantees that every facet of customer relationship management is finely tuned for optimal success, ensuring that your business not only thrives but also adapts to evolving market dynamics.

Media

Media

Integrations Supported

CargoWise
Central Sales Assistant
EFT-eCargo
Expedock
GoFreight
Magaya CRM
Magaya Supply Chain
Okargo
TIO
eFreight Suite

Integrations Supported

CargoWise
Central Sales Assistant
EFT-eCargo
Expedock
GoFreight
Magaya CRM
Magaya Supply Chain
Okargo
TIO
eFreight Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Contact for pricing
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TIOCORE

Date Founded

2026

Company Location

United States

Company Website

tiocore.com

Company Facts

Organization Name

Magaya

Date Founded

2001

Company Location

United States

Company Website

www.magaya.com/magaya-crm/

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

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TIOCORE