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Ratings and Reviews 0 Ratings
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What is TOKENN?
TOKENN is a cutting-edge cloud-based software solution that facilitates the management of queues and appointment bookings in healthcare settings like clinics and outpatient facilities. Patients enjoy a seamless experience by obtaining a token through QR code scanning at the clinic or messaging via WhatsApp, which also offers them estimated wait times and timely updates as their appointment approaches. Staff can easily manage both scheduled appointments and walk-in patients through a unified dashboard that allows for the issuance of reception tokens and the organization of different queues or appointments according to the respective doctor or department. A dedicated waiting-room display screen keeps patients updated by showcasing current and forthcoming tokens, while announcements are broadcast using a TV or tablet for added clarity. The WhatsApp assistant efficiently handles a variety of tasks, including making bookings, checking on statuses, processing cancellations, and sending reminders in English and 18 other Indian languages, all while directing medical inquiries to the appropriate clinic staff. TOKENN is specifically designed for doctors, clinics, diagnostic labs, and hospital outpatient departments, providing a digital queuing system that integrates smoothly with existing record-keeping and billing systems. Notably, it operates as a web service, allowing patients to access its features without the hassle of downloading a separate TOKENN app. With its intuitive interface and an array of comprehensive features, TOKENN is dedicated to improving the overall patient experience in the healthcare environment, ensuring that both patients and staff can navigate the process with ease and efficiency. Ultimately, TOKENN stands as a vital tool in the modern healthcare landscape, streamlining operations and enhancing communication between patients and providers.
What is Jonot?
Manage walk-ins and advance bookings together with Jonot. Customers enter a virtual queue from a self-service kiosk, QR code or web link and see their place and estimated wait on a phone. Businesses use their existing devices for the staff desk and public lobby displays.
Pro includes appointment scheduling and a reservation calendar. Customers select a service and available time without creating an account. Email verification, booking confirmations, reminders and an Add to calendar file help them prepare for their visit. A private link provides booking details and cancellation or rescheduling within the allowed windows.
Staff configure service lengths, separate preparation and cleanup buffers, opening hours, breaks and capacity. Scheduled appointments and accepted walk-ins share that capacity and the same calling workflow. Public displays show reservation codes rather than customer names. Businesses supply their own booking and cancellation terms.
Multiple locations, multilingual interfaces, branding, customer feedback, marketing content and webhooks are also supported. Internet is required for reservations and booking management; temporary local-network fallback keeps ordinary walk-in operations available during an outage.
API Availability
API Availability
Pricing Information
₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Offered?
Pricing Information
$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Cyberzio Innovations Pvt Ltd
Date Founded
2024
Company Location
India
Company Website
tokenn.live
Company Facts
Organization Name
Jonot Oy
Date Founded
2026
Company Location
Finland
Company Website
jonot.io
Categories and Features
Queue Management
Not specified
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
Supports Multiple Counters
Virtual Queue