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What is TOKENN?

TOKENN is a cutting-edge cloud-based software solution that facilitates the management of queues and appointment bookings in healthcare settings like clinics and outpatient facilities. Patients enjoy a seamless experience by obtaining a token through QR code scanning at the clinic or messaging via WhatsApp, which also offers them estimated wait times and timely updates as their appointment approaches. Staff can easily manage both scheduled appointments and walk-in patients through a unified dashboard that allows for the issuance of reception tokens and the organization of different queues or appointments according to the respective doctor or department. A dedicated waiting-room display screen keeps patients updated by showcasing current and forthcoming tokens, while announcements are broadcast using a TV or tablet for added clarity. The WhatsApp assistant efficiently handles a variety of tasks, including making bookings, checking on statuses, processing cancellations, and sending reminders in English and 18 other Indian languages, all while directing medical inquiries to the appropriate clinic staff. TOKENN is specifically designed for doctors, clinics, diagnostic labs, and hospital outpatient departments, providing a digital queuing system that integrates smoothly with existing record-keeping and billing systems. Notably, it operates as a web service, allowing patients to access its features without the hassle of downloading a separate TOKENN app. With its intuitive interface and an array of comprehensive features, TOKENN is dedicated to improving the overall patient experience in the healthcare environment, ensuring that both patients and staff can navigate the process with ease and efficiency. Ultimately, TOKENN stands as a vital tool in the modern healthcare landscape, streamlining operations and enhancing communication between patients and providers.

What is QR Wait?

QR Wait is an innovative online solution for virtual queuing and managing waitlists, tailored for establishments that experience walk-in visitors. Customers can conveniently join the queue by scanning a QR code with their smartphones, which negates the necessity for downloading an app or creating an account, and they have the ability to track their queue status and estimated wait times, receiving alerts when it's their turn. Staff can manage the queue from any device with internet access, including smartphones and tablets, allowing them to call the next customer, accommodate individuals without smartphones, and handle multiple queues, services, or tables at once. Moreover, the platform offers advanced features like rotating QR codes and location verification to prevent unauthorized remote queue access. It supports both walk-in visitors and those with appointments, incorporating tools such as a queue-status page, a display interface suitable for screens, detailed analytics on queue performance, as well as REST API and webhook integrations for added capabilities. This service is perfect for various settings, such as service desks, municipal offices, medical clinics, restaurants, recreational areas like beaches and pools, and entrance points for events, enabling users to engage through their web browsers without the need for specialized hardware for managing queues. Additionally, the system significantly improves the customer experience by making the wait more manageable and providing staff with effective tools for oversight and coordination. Overall, QR Wait not only enhances efficiency but also fosters a more pleasant environment for both visitors and employees alike.

Media

Media

Integrations Supported

Razorpay
WhatsApp

Integrations Supported

Make
Zapier

API Availability

API Availability

Has API

Pricing Information

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Offered?

Pricing Information

$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Cyberzio Innovations Pvt Ltd

Date Founded

2024

Company Location

India

Company Website

tokenn.live

Company Facts

Organization Name

QR Wait

Date Founded

2026

Company Website

qrwait.app

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Not specified

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