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What is TOKENN?

TOKENN is a cutting-edge cloud-based software solution that facilitates the management of queues and appointment bookings in healthcare settings like clinics and outpatient facilities. Patients enjoy a seamless experience by obtaining a token through QR code scanning at the clinic or messaging via WhatsApp, which also offers them estimated wait times and timely updates as their appointment approaches. Staff can easily manage both scheduled appointments and walk-in patients through a unified dashboard that allows for the issuance of reception tokens and the organization of different queues or appointments according to the respective doctor or department. A dedicated waiting-room display screen keeps patients updated by showcasing current and forthcoming tokens, while announcements are broadcast using a TV or tablet for added clarity. The WhatsApp assistant efficiently handles a variety of tasks, including making bookings, checking on statuses, processing cancellations, and sending reminders in English and 18 other Indian languages, all while directing medical inquiries to the appropriate clinic staff. TOKENN is specifically designed for doctors, clinics, diagnostic labs, and hospital outpatient departments, providing a digital queuing system that integrates smoothly with existing record-keeping and billing systems. Notably, it operates as a web service, allowing patients to access its features without the hassle of downloading a separate TOKENN app. With its intuitive interface and an array of comprehensive features, TOKENN is dedicated to improving the overall patient experience in the healthcare environment, ensuring that both patients and staff can navigate the process with ease and efficiency. Ultimately, TOKENN stands as a vital tool in the modern healthcare landscape, streamlining operations and enhancing communication between patients and providers.

What is Surge Hospital Information Management System?

SurgeHIMS has established itself as the leading Hospital Information Management Software in Central India, delivering specialized services to healthcare providers since its inception in 2005. The advanced dashboard for corporate-grade rooms allows front office personnel to greet visitors and doctors with warmth while efficiently guiding them to their designated rooms. By providing the RMO and PRO with a real-time overview of hospital occupancy, the software significantly boosts operational effectiveness. The front office can quickly and accurately handle admissions on Surge HIMS, thanks to its efficient data capture and real-time checks on room availability. The Rooms Dashboard grants comprehensive access to various patient services and billing tools, enabling staff to delve into patient EMR, charts, and billing details to promptly apply or gather charges. Moreover, the front office can instantly check room availability, manage advance bookings, and easily transfer patients to their chosen rooms, all while Surge HIMS maintains effective billing oversight throughout the procedure. This robust software not only streamlines administrative tasks but also enhances the overall efficiency of patient care. Ultimately, SurgeHIMS equips healthcare facilities with essential resources to improve both patient experiences and operational workflows.

Media

Media

Integrations Supported

Razorpay
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Cyberzio Innovations Pvt Ltd

Date Founded

2024

Company Location

India

Company Website

tokenn.live

Company Facts

Organization Name

Yash IT Technologies

Company Website

surgeHIMS.com

Categories and Features

Queue Management

Not specified

Categories and Features

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management

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