TOKENN vs. Suvarna-HIS

TOKENN is a cutting-edge cloud-based software solution that facilitates the management of queues and appointment bookings in healthcare settings like clinics and outpatient facilities. Patients enjoy a seamless experience by obtaining a token through QR code scanning at the clinic or messaging via WhatsApp, which also offers them estimated wait times and timely updates as their appointment approaches. Staff can easily manage both scheduled appointments and walk-in patients through a unified dashboard that allows for the issuance of reception tokens and the organization of different queues or appointments according to the respective doctor or department. A dedicated waiting-room display screen keeps patients updated by showcasing current and forthcoming tokens, while announcements are broadcast using a TV or tablet for added clarity. The WhatsApp assistant efficiently handles a variety of tasks, including making bookings, checking on statuses, processing cancellations, and sending reminders in English and 18 other Indian languages, all while directing medical inquiries to the appropriate clinic staff. TOKENN is specifically designed for doctors, clinics, diagnostic labs, and hospital outpatient departments, providing a digital queuing system that integrates smoothly with existing record-keeping and billing systems. Notably, it operates as a web service, allowing patients to access its features without the hassle of downloading a separate TOKENN app. With its intuitive interface and an array of comprehensive features, TOKENN is dedicated to improving the overall patient experience in the healthcare environment, ensuring that both patients and staff can navigate the process with ease and efficiency. Ultimately, TOKENN stands as a vital tool in the modern healthcare landscape, streamlining operations and enhancing communication between patients and providers.

Transform your operational efficiency, elevate the standard of patient care, and innovate patient interaction through Suvarna HIMS. This advanced system provides customizable workflows based on rules, catering to both outpatient and daycare services effectively. It includes a powerful appointment management feature specifically designed for consultations and diagnostic procedures. Patients benefit from timely alerts and notifications delivered via various channels, while an efficient queue management system significantly reduces wait times. Scheduling appointments is simplified through a user-friendly portal, a convenient kiosk, and a mobile application. The billing module is all-encompassing, featuring integrations with IDC and payment gateways for seamless transactions. Currently, over 300 hospitals of different sizes have adopted this solution. It is engineered to streamline processes from the moment of admission until discharge, alongside real-time management of bed availability. The system also enhances nursing workflows within inpatient settings, enabling efficient order management, clinical documentation, and transfers between units for healthcare professionals. Comprehensive operating theater management is part of the package, encompassing scheduling, surgical records, and inventory tracking. Dietitians are supported with structured schedules, personalized diet plans, and ready-to-use templates. This system not only improves the quality of care but also shortens turnaround times in emergency departments, presenting a full range of features that comprehensively meet operational demands. With its intuitive interface, healthcare providers can dedicate more time and resources to achieving positive patient outcomes, ultimately fostering a better healthcare experience.