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What is TRUE?

As pioneers in the lending AI sector, TRUE produces accurate data that improves automation and simplifies every step of the lending process, allowing financial organizations to quickly handle loans, cut costs and risks substantially, and significantly enhance the customer experience. The ongoing strong demand for mortgages and refinancing persists, yet outdated technologies and lengthy manual processes can result in closing times ranging from 30 to 120 days, with consumers facing an average expense of $9,000 per transaction. Each step of the mortgage process requires significant knowledge work, but the existence of inconsistent methods hampers effective output sharing. Additionally, adhering to security and regulatory standards complicates the outsourcing of tasks. To satisfy consumer demands for faster processing times, mortgage originators, insurers, servicers, and solution providers must work to minimize friction in their processes, speed up their workflows, and adjust their workforce as necessary to cope with varying workloads. In doing so, they can not only meet client expectations more effectively but also foster a lending environment that is both more efficient and adaptable to changing market dynamics. This approach is essential for maintaining competitiveness in a rapidly evolving industry landscape.

What is Capita?

Revolutionizing the mortgage experience through a versatile platform focused on customer satisfaction is imperative. For countless people navigating the mortgage application and renewal processes, these stages can often be protracted, frustrating, and riddled with doubt. As a result, lenders encounter the challenge of meeting client expectations while also complying with regulatory requirements in a financially sustainable way; they strive to provide tailored services that encourage brand loyalty while keeping costs in check to promote business growth. The adoption of digital tools and automation offers a viable solution, which is at the heart of our leading mortgage origination and processing platform. With a keen focus on user experience and a customer-first mentality, our technology exemplifies our profound digital knowledge and commitment to making home financing easier, aligning it with the convenience of contemporary consumer interactions. Our platform effectively supports more than 20 Tier 1 lenders and challenger banks, streamlining the entire application tracking and processing procedure for front office teams, intermediaries, and clients, ultimately improving the mortgage journey. This groundbreaking strategy not only enhances operational efficiency but also cultivates deeper connections between lenders and their customers, fostering a more trusted lending environment. Ultimately, our goal is to transform the way mortgages are perceived and experienced by all stakeholders involved.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TRUE

Company Location

United States

Company Website

true.ai/

Company Facts

Organization Name

Capita

Company Location

United Kingdom

Company Website

www.capita.com/expertise/software/finance-and-payment-software/mortgage-software-services

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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