Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is TRUE?
As pioneers in the lending AI sector, TRUE produces accurate data that improves automation and simplifies every step of the lending process, allowing financial organizations to quickly handle loans, cut costs and risks substantially, and significantly enhance the customer experience. The ongoing strong demand for mortgages and refinancing persists, yet outdated technologies and lengthy manual processes can result in closing times ranging from 30 to 120 days, with consumers facing an average expense of $9,000 per transaction. Each step of the mortgage process requires significant knowledge work, but the existence of inconsistent methods hampers effective output sharing. Additionally, adhering to security and regulatory standards complicates the outsourcing of tasks. To satisfy consumer demands for faster processing times, mortgage originators, insurers, servicers, and solution providers must work to minimize friction in their processes, speed up their workflows, and adjust their workforce as necessary to cope with varying workloads. In doing so, they can not only meet client expectations more effectively but also foster a lending environment that is both more efficient and adaptable to changing market dynamics. This approach is essential for maintaining competitiveness in a rapidly evolving industry landscape.
What is LO.ai?
Tavant’s Touchless Lending® LO.ai is an innovative AI-powered automation platform that transforms mortgage lending by empowering loan officers and borrowers through advanced generative AI and compliance-focused technology. LO.ai minimizes costs and pipeline fallout by automating repetitive tasks and providing loan officers with real-time AI coaching, including message suggestions, interactive engagement tools, and detailed borrower data summaries captured during live conversations. The platform features a comprehensive engagement representative workflow that securely connects loan officers and borrowers via mobile devices, ensuring smooth communication with secure OTP authentication. Borrowers gain access to interactive calculators, video knowledge artifacts, and other educational resources to better understand loan options and make informed decisions. LO.ai supports touchless lending experiences by streamlining data collection, document submission, and personalized loan exploration at critical application stages. Its compliance-driven AI ensures that all automation respects regulatory requirements, safeguarding sensitive financial data and maintaining trust. The system is designed to integrate seamlessly into existing lending operations, providing a unified workbench for loan officers that combines coaching, engagement, and data management. Tavant’s platform enhances borrower experience and loan officer efficiency, boosting mortgage conversion rates and customer satisfaction. With its focus on augmenting human expertise, LO.ai frees loan officers to focus on complex cases while AI handles routine tasks. Overall, Touchless Lending® LO.ai represents the future of mortgage lending by blending AI innovation with responsible automation.
Media
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Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$5000
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TRUE
Company Location
United States
Company Website
true.ai/
Company Facts
Organization Name
Tavant
Date Founded
2001
Company Location
United States
Company Website
tavant.com/products/lo.ai/
Categories and Features
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages