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design 4.5 out of 5 stars
support 5 out of 5 stars

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What is TSplus Remote Access?

TSplus Remote Access serves as an excellent substitute for Citrix or Microsoft RDS, providing efficient solutions for remote access, desktop connections, and web application delivery. Key features of TSplus Remote Access include: - Remote desktop accessibility - Application delivery capabilities - Secure connections available from any device or browser - A customizable web portal - No requirement for Terminal Service CALs This solution is both dependable and scalable, enabling users to web-enable any Windows applications. With TSplus's built-in HTML5 support, users can effortlessly access Windows desktops and applications via any browser on a variety of devices, including PCs, Macs, smartphones, and tablets. TSplus Remote Access also offers an array of connection clients and configurations, allowing for the establishment of a secure remote environment tailored to specific needs, which can adapt and expand alongside your business. You can explore TSplus products by taking advantage of a complimentary 15-day trial!

What is N-able Take Control?

Unlock the full potential of your remote support capabilities with N-able Take Control. Developed by N-able, this fully cloud-based remote access software offers instantaneous two-way communication, enabling connections in a mere five seconds along with productive remote sessions. It also boasts robust support features, including command line access and the Windows event viewer, to streamline troubleshooting. Utilizing peer-to-peer technology, N-able Take Control provides prompt and on-demand assistance across a diverse range of devices, from Windows PCs and Macs to iOS and Android smartphones. Whether you need quick resolutions or continuous support, this software guarantees that professional help is only a click away, ultimately boosting productivity and enhancing user experience. With N-able Take Control, you can ensure that your team stays connected and efficient, no matter where they are located.

Media

Media

Integrations Supported

Integrations Supported

N‑able Passportal
xMatters

API Availability

API Availability

Pricing Information

$150.00
Permanent licence per server - depending on the number of users: from 3 to unlimited.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
On-Prem

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TSplus Group

Date Founded

2007

Company Location

United States

Company Website

tsplus.net/remote-access/

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/take-control

Categories and Features

Application Virtualization

Cross-Platform Support
Dashboard
Legacy App Support
Multiple App Instances

Cybersecurity

Behavioral Analytics
Endpoint Management
Whitelisting / Blacklisting

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Print
User Management

Remote Support

File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Transfer

Categories and Features

Customer Service

Knowledge Base
Performance Metrics
Queue Management

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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