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What is Tailed?

Top DTC brands turn to Tailed to prevent the automatic reimbursement of fraudulent returns. Once a fraudster manages to obtain a false refund, they often share information about the weaknesses in your brand's return processes. After receiving the item, they will initiate a return and ask for a shipping label. By manipulating the return label’s address, they can redirect the package to an alternate location that is close to the original one. This fraudulent activity can trigger an automatic refund according to how your brand handles returns during the statuses of "in-transit," "delivered," or "completed." Retailers utilizing Tailed have reported a marked decrease in FTID fraud incidents. For instance, one apparel company that adopted Tailed saw its FTID rate plummet from 14.3% down to a remarkable 0%. The efficiency of Tailed's automated solutions, which conserves both time and resources, has been validated by their Fraud Analyst, showcasing the effectiveness of their system in combating return fraud. This level of innovation not only protects brands but also enhances overall operational integrity.

What is Sorted?

Sorted operates as an agile delivery platform driven by data, facilitating checkouts, managing carriers, and tracking post-purchase experiences worldwide. By collaborating with leading global carriers and brands dedicated to customer satisfaction, Sorted aims to enhance the delivery journey for every individual involved. This commitment ensures that both businesses and consumers enjoy a seamless and delightful experience.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Kleene

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tailed

Date Founded

2023

Company Location

United States

Company Website

tailed.ai/

Company Facts

Organization Name

Sorted

Company Location

United Kingdom

Company Website

sorted.com/

Categories and Features

Categories and Features

Courier

Dispatch Management
Label Printing
Scheduling

Delivery Management

Customer Portal
For Courier Services
Order Tracking

Returns Management

Not specified

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

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