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What is TalkBox?

INTERACTING WITH YOUR CUSTOMERS TalkBox transcends being merely a multi-channel communication platform; it is designed to amplify database acquisition, expand both the size and value of your customer base, and aid in recognizing and retaining your most valuable clients. This is achieved through the delivery of personalized, meaningful automated messages and pathways that effectively drive customer behavior. The TalkBox application is built with user-friendliness in mind, offering a powerful solution for quickly creating captivating campaigns using a simple drag-and-drop editing interface. Whether you engage through a single channel or leverage a mix of email, SMS, social media, and web platforms, TalkBox enhances your ability to connect with your audience. The true power of TalkBox is revealed in its automated communication capabilities, which streamline your business operations and free up valuable time in your schedule. By choosing TalkBox, you can dedicate more effort to strategic planning, while we take care of the implementation, ensuring your communication remains both impactful and efficient. This seamless integration of tools ultimately allows businesses to build stronger relationships with their clients, leading to sustained growth and success.

What is Khoros?

Khoros facilitates effortless engagement with your customers from the moment of the first offer right through to the final sale and even after. You can connect with your audience on their preferred platforms, such as messaging, chat, social media, email, SMS, and within both external and your own branded communities, ensuring that you stay linked at all times. Our AI-enhanced platform acts as a trusted partner during both your high-achieving moments and tough challenges. With Khoros, you gain access to enterprise-grade workflows that are tailored to handle complex deployments, support high traffic demands, and meet the security and brand protection needs of leading global brands, all backed by an award-winning service team committed to your achievements. We strive to be more than merely a technology provider; Khoros delivers outstanding services, expert coaching, and a wealth of industry insights, establishing us as the perfect collaborator for your ongoing growth and success. By working together, we can cultivate lasting relationships and encourage significant engagement with your customers, ultimately leading to a more robust and loyal customer base. Our commitment to innovation ensures that we continuously adapt to meet the ever-evolving needs of your business.

Media

Media

Integrations Supported

Fydelia
Now Book It
RMS Cloud

Integrations Supported

Acquia DAM (Widen)
BL.INK
Bazaarvoice
Beckon
Bitly
Brandwatch
Google Analytics
InboxCRM by AppEQ
KaseSync
Khoros CX Insights
Khoros Community
Salesforce
SearchUnify
Tableau
Welcome Software

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Impact Data

Date Founded

2000

Company Location

Australia

Company Website

www.impactdata.com.au

Company Facts

Organization Name

Khoros

Date Founded

2008

Company Location

United States

Company Website

khoros.com

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Live Chat
Video Content

Categories and Features

AI Review Management

Not specified

Audience Intelligence

Not specified

Chatbot

Not specified

Customer Engagement

Not specified

Live Chat

Not specified

Reputation Management

Not specified

Social Listening

Not specified

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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