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What is Talkie.ai?

Talkie.ai serves as the AI-driven virtual assistant voicebot specifically designed for the medical front desk team. With Talkie, you can: • answer phone calls; • schedule and modify appointments; • help with prescription refills; • direct inquiries to the appropriate staff; • collect and transcribe voicemails; • and even initiate outbound calls to patients to confirm their attendance for upcoming appointments. Eliminate missed calls and lengthy wait times for your patients once and for all. This service is accessible around the clock, supports multiple languages, utilizes a human-like voice, and boasts quick and precise speech recognition. By enhancing patient accessibility and alleviating the stress on front desk teams, we are transforming the healthcare experience through the effectiveness of innovative, conversational AI technology. Furthermore, our commitment to seamless communication allows healthcare providers to focus more on patient care, fostering a more efficient and compassionate healthcare environment.

What is Automate365?

Gnani.ai has introduced an advanced virtual assistant that utilizes artificial intelligence to enhance customer interactions while significantly reducing operational expenditures. This adaptable solution features a low-code/no-code platform that comes with over 100 pre-built workflows, allowing companies to deploy their services in a week or even less. With capabilities to support more than 40 languages, it offers immediate responses and boasts an impressive 70% reduction in operational costs. The platform’s advanced natural language understanding (NLU) features enable it to effectively handle inquiries involving multiple intents and entities, achieving an accuracy rate that surpasses 90%. Moreover, it utilizes continuous unsupervised learning, which guarantees ongoing enhancements in the virtual assistant's performance and its ability to adapt over time. Consequently, businesses can look forward to not just improved efficiency but also increased customer satisfaction as they integrate this innovative tool into their operations. This technology represents a significant leap forward in the quest for better customer engagement and streamlined service processes.

Media

Media

Integrations Supported

Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Elation Health
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
ModMed
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM
athenaOne

Integrations Supported

Amazon Connect
Ameyo by Exotel
Aspect CTRM
Avaya Cloud Office
Elation Health
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
ModMed
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM
athenaOne

API Availability

Has API

API Availability

Has API

Pricing Information

$1500/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Talkie

Date Founded

2017

Company Location

Poland

Company Website

talkie.ai/

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/ai-powered-virtual-assistant/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

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