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What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is AVUX?

AVUXĀ® is recognized as the leading and most advanced system for managing real estate maintenance tasks currently on the market. After implementing our system, users typically witness an annual increase in efficiency and profitability of around 15-20%. The property management feature of AVUXĀ® acts as a thorough real estate registry, enabling you to keep all essential property details and documents centralized and easily accessible. With the AVUXĀ® assignment management tool, managing, directing, and monitoring tasks becomes effortless, allowing for real-time tracking of employee progress until invoicing is finalized. Clients can conveniently submit non-urgent maintenance requests via the AVUXĀ® fault notifications form, which ensures that all submissions are integrated into the assignment management system and can be allocated to the appropriate maintenance staff as necessary. Furthermore, the move notification form enhances the coordination of resident arrivals and departures, making the process smoother. By utilizing the AVUXĀ® maintenance book, you can set up recurring work orders and preventive maintenance schedules for any properties, promoting a proactive approach to upkeep. Overall, AVUXĀ® equips property managers with essential tools for effective and organized real estate maintenance, ultimately leading to improved operational workflows and enhanced service delivery. With these innovative features, AVUXĀ® is poised to transform the landscape of property management.

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Integrations Supported

Integrations Supported

PepperDash

API Availability

API Availability

Pricing Information

$0
Free Version

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

AVUX

Company Location

Sweden

Company Website

avux.net

Categories and Features

HOA

Not specified

Categories and Features

Building Maintenance

Asset Tracking
Inventory Management
Maintenance Scheduling
Scheduling
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Work Order Management

Real Estate Property Management

Billing & Invoicing
Contact Management
Maintenance Management
Tenant Database
Tenant Portal

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