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features 0 out of 5 stars
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features 1 out of 5 stars
design 1 out of 5 stars
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What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is AppFolio Property Manager?

AppFolio Property Management is an online platform designed for property management that caters to private property owners, real estate managers, and tenants. It offers features such as Billing & Invoicing, Credit Checks, and Rent Tracking, ensuring comprehensive management capabilities. Tenants can conveniently access a dedicated portal where they can communicate, request invoices, and make rent payments. Meanwhile, property owners benefit from the Owner Portal, which provides insights into Expenses, Insurance, Vacancy Tracking, and lease Management, alongside updates on Taxes and the Tenant Database. With its user-friendly interface, AppFolio simplifies the process of marketing, managing, and expanding property businesses, making it a valuable tool in the real estate industry. Additionally, the platform streamlines communication and enhances overall efficiency for all parties involved.

Media

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Media

Integrations Supported

Integrations Supported

AppWork
AvidXchange
CREx
Domos
DoorVault
Flamingo Resident Retention
Flex
Helix Reports
NetVendor
Procurify
Proper AI
Resident Interface
Second Nature
Showdigs
SnapInspect
UMS
Umanest

API Availability

API Availability

Pricing Information

$0
Free Version

Pricing Information

$250.00/month
$250 min. Pricing based on portfolio. Discount available w/ annual billing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

AppFolio

Date Founded

2006

Company Location

United States

Company Website

www.appfolio.com

Categories and Features

HOA

Not specified

Categories and Features

Affordable Housing

Not specified

Apartment Management

Not specified

Association Management

Dues Management
Email Marketing
Financial Management
Member Directory
Member Portal
Membership Management
Website Management

HOA

Calendar Management
Document Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Home Inspection

Billing & Invoicing
Color Codes / Icons
Comment Library
Commercial Inspections
Credit Card Processing
Photo Editing
Repair Estimates
Report Summary
Residential Inspections
Templates
Voice Notes

Lease Management

Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database

Property Tax

Not specified

Real Estate Marketing

Advertising Management
CRM
Contact Management
SEO
Virtual Tour
Website Builder

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Student Housing

Not specified

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