Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Condo Control Reviews & Ratings
    518 Ratings
    Company Website
  • Rent Manager Reviews & Ratings
    996 Ratings
    Company Website
  • Buildium Reviews & Ratings
    2,517 Ratings
    Company Website
  • Vantaca Reviews & Ratings
    362 Ratings
    Company Website
  • Alosant Reviews & Ratings
    1 Rating
    Company Website
  • DoorLoop Reviews & Ratings
    993 Ratings
    Company Website
  • PayHOA Reviews & Ratings
    664 Ratings
    Company Website
  • TurboTenant Reviews & Ratings
    767 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    905 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,890 Ratings
    Company Website

What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is Concierge Plus?

Concierge Plus is designed to enhance the management of residential properties by providing a streamlined platform for both property managers and security firms. By utilizing this service, the efficiency of operations is boosted, resident satisfaction is elevated, administrative tasks are automated, and overall functionality of your condominium or homeowners association is significantly improved. This innovative approach not only simplifies management but also fosters a better community experience for all residents involved.

Media

No images available

Media

Integrations Supported

CINC
CINC Systems
QuickBooks Online
TOPS Pro
Village Management Software
Yardi Genesis2
Yardi Voyager

Integrations Supported

CINC
CINC Systems
QuickBooks Online
TOPS Pro
Village Management Software
Yardi Genesis2
Yardi Voyager

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$100/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

Concierge Plus

Date Founded

1999

Company Location

Miami, FL

Company Website

www.conciergeplus.com

Categories and Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Categories and Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Popular Alternatives

OwnerGo Reviews & Ratings

OwnerGo

Shipplicity

Popular Alternatives

Neigbrs by Vinteum Reviews & Ratings

Neigbrs by Vinteum

Vinteum Software
PAMS Reviews & Ratings

PAMS

Intelligent Programming Workflow