Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 3 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4.5 out of 5 stars

Alternatives to Consider

  • Condo Control Reviews & Ratings
    4.8 out of 5 stars 530 Ratings
    Company Website for Condo Control
  • Rent Manager Reviews & Ratings
    4.6 out of 5 stars 1,059 Ratings
    Company Website for Rent Manager
  • Buildium Reviews & Ratings
    4.5 out of 5 stars 2,563 Ratings
    Company Website for Buildium
  • Alosant Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Alosant
  • PayHOA Reviews & Ratings
    4.7 out of 5 stars 817 Ratings
    Company Website for PayHOA
  • TurboTenant Reviews & Ratings
    4.2 out of 5 stars 919 Ratings
    Company Website for TurboTenant
  • Hostaway Reviews & Ratings
    4.8 out of 5 stars 2,113 Ratings
    Company Website for Hostaway
  • ShipHero Reviews & Ratings
    4.2 out of 5 stars 936 Ratings
    Company Website for ShipHero
  • Maintenance Care Reviews & Ratings
    4.7 out of 5 stars 297 Ratings
    Company Website for Maintenance Care
  • OrangeHRM Advanced Reviews & Ratings
    4.3 out of 5 stars 331 Ratings
    Company Website for OrangeHRM Advanced

What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is Concierge Plus?

Concierge Plus is designed to enhance the management of residential properties by providing a streamlined platform for both property managers and security firms. By utilizing this service, the efficiency of operations is boosted, resident satisfaction is elevated, administrative tasks are automated, and overall functionality of your condominium or homeowners association is significantly improved. This innovative approach not only simplifies management but also fosters a better community experience for all residents involved.

Media

No images available

Media

Integrations Supported

Integrations Supported

CINC
CINC Systems
QuickBooks Online
TOPS Pro
Village Management Software
Yardi Genesis2
Yardi Voyager

API Availability

API Availability

Has API

Pricing Information

$0
Free Version

Pricing Information

$100/month
Our pricing model is typically based on the number of units in your community, and can vary based on the features/modules you select
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

Concierge Plus

Date Founded

1999

Company Location

Miami, FL

Company Website

www.conciergeplus.com

Categories and Features

HOA

Not specified

Categories and Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Property Management

Commercial Properties
Contact Management
Landlord Database
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Popular Alternatives

Popular Alternatives

OwnerGo Reviews & Ratings

OwnerGo

Shipplicity