Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Condo Control Reviews & Ratings
    527 Ratings
    Company Website
  • Rent Manager Reviews & Ratings
    1,057 Ratings
    Company Website
  • Buildium Reviews & Ratings
    2,562 Ratings
    Company Website
  • Alosant Reviews & Ratings
    1 Rating
    Company Website
  • PayHOA Reviews & Ratings
    817 Ratings
    Company Website
  • TurboTenant Reviews & Ratings
    874 Ratings
    Company Website
  • ShipHero Reviews & Ratings
    933 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,110 Ratings
    Company Website
  • Maintenance Care Reviews & Ratings
    296 Ratings
    Company Website
  • OrangeHRM Advanced Reviews & Ratings
    333 Ratings
    Company Website

What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is Condo Manager?

Regardless of whether you oversee a small group of businesses or a large array of them, you can find a tailored version of Condo Manager that perfectly aligns with your requirements. It is available for access at any time and from any location, offering the capability to effortlessly manage an infinite number of units and corporations. This flexibility ensures that your management tasks remain streamlined and efficient, catering to the varying demands of your portfolio.

Media

No images available

Media

Integrations Supported

Integrations Supported

AvidXchange
Condo Control
HOA Central
LeapAP
My Green Condo
Walter

API Availability

API Availability

Has API

Pricing Information

$0
Free Version

Pricing Information

$150.00/month/user

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

Consultants Ingenium

Date Founded

1991

Company Location

United States

Company Website

www.condomanagerusa.com

Categories and Features

HOA

Not specified

Categories and Features

HOA

Document Management
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Expense Management
Late Fee Calculation
Maintenance Management
Owner Portal
Tenant Database

Popular Alternatives

Popular Alternatives

PayHOA Reviews & Ratings

PayHOA

PayHOA, LLC
OwnerGo Reviews & Ratings

OwnerGo

Shipplicity
MyCommunity Reviews & Ratings

MyCommunity

TALogic
PAMS Reviews & Ratings

PAMS

Intelligent Programming Workflow