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What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is GnomeOwner?

GnomeOwner is an all-in-one management software tailored specifically for self-managed homeowner associations and condominium boards. This innovative tool streamlines the online collection of dues without imposing fees on residents, while providing accurate responses to resident questions by referencing relevant sections of governing documents. Moreover, it assists boards in tracking compliance deadlines that align with state regulations, thereby enhancing organizational efficiency. Users can initiate their journey for free, with subscription plans starting at $29 monthly. In addition to these features, the platform offers secure document storage, a comprehensive list of owners and units, and various notification methods for residents via email or postal service, along with a dedicated payment management portal. Its compliance calendar covers all 50 states, ensuring that every statutory deadline is linked to its specific law. Notably, funds are deposited directly into the association's own Stripe account, guaranteeing that GnomeOwner does not hold any financial control. This commitment to transparency and operational efficiency positions GnomeOwner as an essential resource for self-managed boards, empowering them to navigate their responsibilities with confidence and ease. With its user-friendly interface and robust functionality, GnomeOwner significantly enhances the overall management experience for homeowner associations.

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Media

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Integrations Supported

Integrations Supported

Plaid
Stripe

API Availability

API Availability

Pricing Information

$0
Free Version

Pricing Information

$29/month/free plan available
Neighbor is free indefinitely. Starter is $29/month for up to 25 units for the first 150 subscribing HOAs; the standard Starter price is $39/month thereafter. Annual billing gives two months free. A 45-day trial of paid features is available. Paid online dues collection adds a 0.75% platform fee capped at $5 per payment, plus Stripe processing fees.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

GnomeOwner

Date Founded

2026

Company Location

United States

Company Website

www.gnomeowner.com

Categories and Features

HOA

Not specified

Categories and Features

HOA

Not specified

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