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What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is HOA9?

Our aim is to optimize the everyday tasks for both homeowners and HOA Board members. We aspire to be the top choice for Homeowner Associations by offering outstanding products and services. At HOA9, we prioritize delivering high-quality solutions that remain budget-friendly. Our team is composed of experienced professionals who specialize in various aspects of HOA management, including the enforcement of governing documents, dues collection, and the oversight of ongoing expenses along with reserves for major projects. Presently, many Homeowner Associations depend on spreadsheets to keep track of their daily functions. To improve this situation, we have created an all-encompassing website that streamlines dues collection, supports online payments, and organizes document management and communication. Administrators benefit from the ability to easily upload and manage all HOA documents in one centralized hub, which boosts both efficiency and transparency. Our platform is designed not only to simplify but also to transform the management processes of Homeowner Associations, paving the way for a more effective operational model. By embracing technology, we aim to enhance community engagement and foster a stronger sense of connection among residents.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$0
Free Version

Pricing Information

$39 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

HOA9

Company Location

United States

Company Website

www.hoa9.com

Categories and Features

HOA

Not specified

Categories and Features

HOA

Not specified

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