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What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is HOAworks?

HOAworks offers a comprehensive platform designed to streamline the management of homeowners associations for board members. Through our user-friendly portal, HOA administrators can generate invoices and plan meetings efficiently. Additionally, the platform enables the management of community requests, the addition of users and properties, document uploads, announcement creation, and email notifications. By utilizing HOAworks, managing your homeowners association becomes effortless, regardless of whether you oversee a small number of properties or a large portfolio. As properties frequently change ownership, homeowner association boards face difficulties in handling accounting, service inquiries, and communication with residents, which can result in dissatisfaction, misunderstandings, delays, and potentially diminished property values. Our solution aims to alleviate these challenges, ensuring a smoother experience for both board members and community residents.

Media

No images available

Media

Integrations Supported

Integrations Supported

Plaid

API Availability

API Availability

Pricing Information

$0
Free Version

Pricing Information

$29 per month
We offer a wide range of options, depending on your community size.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

HOAworks

Date Founded

2022

Company Location

United States

Company Website

hoa.works/

Categories and Features

HOA

Not specified

Categories and Features

HOA

Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Work Order Management

Real Estate

Not specified

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