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What is TapHero?

TapHero is a cutting-edge solution designed to streamline the management of maintenance requests and ticketing for homeowners associations (HOAs), condominium associations, and property managers aiming to efficiently address community maintenance issues. Homeowners can conveniently submit their requests through email, which TapHero swiftly converts into organized service tickets. By leveraging AI-driven triage, the platform adeptly categorizes requests, supports ongoing discussions, and enables property managers to assign tickets, track response times, and oversee the status of resolutions all from a centralized dashboard. This email-focused method eliminates the necessity for residents to log into a portal or download an application, significantly reducing barriers to usage while promoting greater transparency and accountability in maintenance operations. Additionally, TapHero guarantees comprehensive documentation of all communications among residents, management teams, and service vendors, thereby cultivating a collaborative atmosphere for resolving maintenance challenges. With its user-friendly approach, TapHero not only enhances efficiency but also fosters a sense of community engagement among residents.

What is Neighborhoody?

Creating a website for your homeowners' association can be accomplished in just minutes rather than taking weeks. Sign up now to embark on this journey. Community management companies seeking a quicker and simpler method to handle community websites will find value in this service. Neighborhoody is tailored specifically for homeowners' associations and communities looking for an improved way to connect with their residents. You can have your site operational in mere hours instead of the usual weeks or even months. The most challenging aspect of the entire process should never be setting up the community. We streamline the community setup process to ensure it’s both fast and straightforward. All you need to get started is a single email address. Managing multiple communities by logging in and out repeatedly is an outdated approach—our platform allows you to oversee all your communities from a single dashboard. Additionally, we provide self-service options for residents, which will ultimately save you valuable time. If residents encounter issues accessing online services, they can easily reach out via phone or email for assistance. By offering these self-service features, you will not only enhance resident satisfaction but also lighten your workload significantly.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$0
Free Version

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TapHero

Company Location

United States

Company Website

taphero.com

Company Facts

Organization Name

Neighborhoody

Date Founded

2016

Company Location

United States

Company Website

neighborhoody.co/index.html

Categories and Features

HOA

Not specified

Categories and Features

HOA

Calendar Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate

Not specified

Real Estate Agency

Not specified

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