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What is Tappy?

Effortlessly connect with your remote team through Tappy, where communication evolves into an engaging and spontaneous journey. Tappy enables you to maintain strong connections with your colleagues seamlessly, providing top-notch audio calls along with efficient screen sharing features. Starting a conversation is as easy as a single click, akin to lightly tapping someone on the shoulder to spark a discussion. You can collaborate in real-time by sharing screens and drawing together, which allows your team to work quickly and effectively. When you reach out, your teammates remain on mute until they're ready to respond, thus eliminating any chances of unexpected interruptions. Tappy not only facilitates easy connection and collaboration but also offers a user-friendly interface; simply open the app and choose the team members you want to reach out to for quick group conversations. Additionally, Tappy fosters an enjoyable experience in remote teamwork, enhancing both simplicity and fun in your collaborative efforts. Ultimately, Tappy is designed to transform the way you and your team engage, making every interaction feel more personal and impactful.

What is Median Cobrowse?

Enhance the experience of your customers by turning them into passionate advocates through the innovative use of Screen Share-enabled support. This cutting-edge strategy can reduce support time by as much as 82% in a matter of minutes, which can lead to a significant boost in customer satisfaction due to immediate solutions. By reimagining your support team as a revenue-generating asset, you can streamline the support process considerably. The capacity to see your customers' screens allows you to direct them towards solutions directly, making assistance both simple and effective. With Median, you can monitor your website visitors in real-time as they browse, allowing you to seamlessly enter their session, navigate their screens alongside them, and offer precise guidance. This approach not only minimizes the duration of support interactions but also removes the necessity for customers to elaborate on their problems, ultimately leading to fewer future support inquiries through the intuitive screen-sharing feature. Start your experience with a complimentary trial today, and take advantage of Median’s compatibility with 12 major chat platforms. Transitioning from chat to screen sharing is effortless with a single click, ensuring that interactive and straightforward support is always accessible once you implement the Median code on your website. This dynamic tool not only enriches customer interactions but also empowers your support team to deliver timely and effective solutions, thereby fostering stronger relationships with your clients. Embrace this transformative approach to support and elevate your service standards to new heights.

Media

Media

Integrations Supported

Integrations Supported

Chatra
Drift
Intercom
LiveChat
Olark
Re:amaze
Slaask
SnapEngage
Zendesk
tawk.to

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Acciio

Company Location

South Korea

Company Website

tappy.so/

Company Facts

Organization Name

Median

Date Founded

2017

Company Location

United States

Company Website

www.hellomedian.com

Categories and Features

Remote Work

Not specified

Screen Sharing

Not specified

Team Communication

Not specified

Categories and Features

Co-Browsing

Not specified

Remote Support

Not specified

Screen Sharing

Not specified

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