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What is Taskrol?

Taskrol is appliance repair software by Kereon Inc. — a CRM and field service management platform for appliance repair owners, dispatchers, and technicians, on web, iOS, and Android. It runs customers, jobs, dispatch, estimates, invoices, card payments, parts, and inventory in one app. The appliance is recorded on every job by type, brand, model, and serial, so parts are searched by model number and van and warehouse stock show in the same result. Diagnostic authorization is signed before work begins and stays on the invoice; technician pay can be hourly or a percentage of job margin. Plans: Solo is $0/month, free forever for one technician, with van and warehouse inventory, low-stock reminders, and parts diagrams. Basic is $29/month with one user included and adds team roles, permissions, technician assignment, manuals, AI invoices, all reports, and QuickBooks Online sync. Pro is $129/month with three users and a shared company warehouse. Every new sign-up gets 7 days of Pro.

What is PTC SKD?

Companies that focus on service often encounter chaos and inefficiency when it comes to diagnosing issues, resulting in unnecessary visits from technicians, an overabundance of part returns, and a high rate of "no fault found" incidents. The PTC Service Knowledge and Diagnostics solution presents an advanced method by utilizing connected interactive diagnostics that automate problem identification and support remote diagnostics for smart, connected products (SCP) through a comprehensive knowledge base. Keeping up with PTC's latest advancements will provide insights into their groundbreaking releases and the forward-looking strategy for Service Knowledge and Diagnostics (SKD). In the automotive industry, adopting PTC's solutions has led to a remarkable reduction in service calls and dispatch needs, surpassing 20 percent. In addition, the time taken to resolve issues has significantly decreased, with improvements ranging from 20 to 75 percent, while also allowing for the rapid distribution of innovative solutions among teams. Furthermore, there has been a 40 percent reduction in diagnostic steps per call, which in turn has lowered service and warranty expenses, greatly improving equipment uptime. The ongoing enhancements brought about by PTC's diagnostic tools highlight their profound influence on optimizing service delivery and operational efficiency. This transformation not only benefits companies but also enhances customer satisfaction and trust in service reliability.

Media

Media

Integrations Supported

QuickBooks Online
Stripe
Twilio

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Solo — $0/month, free forever: 1 company, 1 technician, unlimited jobs and customers; schedule, map, parts, invoices, card payments, van and warehouse inventory with low-stock reminders, parts diagrams, core mobile reports. Not a trial.

Basic — $29/month, 1 user included: everything in Solo plus AI invoices, appliance manuals, team roles and permissions, technician scheduling and assignment, unlimited contractors, all advanced reports incl. margin, one-way QuickBooks Online sync.

Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse and a company-wide shopping list.

Extra user $29/month on Basic or Pro; extra company $100/month; yearly billing = 10 months.

Add-ons on any plan, incl. Solo: Voice & SMS from $25/month (business number, calls, two-way texts, call recording), AI Agent packs from $49/month, $10 one-time AI Agent trial.

New sign-ups get 7 days of Pro, no card, then move to free Solo unless they subscribe. Card payments 3.4% + $0.30.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Kereon Inc.

Date Founded

2025

Company Location

United States

Company Website

taskrol.com

Company Facts

Organization Name

PTC

Date Founded

1984

Company Location

United States

Company Website

www.ptc.com/en/products/service-knowledge-diagnostics

Categories and Features

Appliance Repair

Not specified

Categories and Features

Knowledge Management

Not specified

Work Instructions

Not specified

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巫普斯科技有限公司