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What is Tata CliQ?

Tata CLiQ is an Indian online shopping platform that specializes in fashion and lifestyle products. It offers a carefully curated selection of items such as apparel, footwear, watches, accessories, beauty items, technological gadgets, and home necessities. Recently, Tata CLiQ has rebranded itself as Tata CLiQ Fashion to emphasize its focus on style, personal expression, and lifestyle choices. This rebranding initiative includes a new logo, redesigned application and website, as well as revamped packaging, reflecting the platform's commitment to modernity and inclusiveness. With the goal of encouraging individuals to see fashion as a form of self-expression that goes beyond just clothing, Tata CLiQ aspires to elevate the overall perception of fashion. The platform remains committed to evolving and innovating, offering curated trends and distinctive features that solidify its standing in India's fiercely competitive e-commerce market while also aiming to resonate with a wide-ranging audience. This evolution demonstrates Tata CLiQ's awareness of the changing dynamics of consumer preferences and its intent to stay relevant in a fast-paced digital landscape.

What is Haptik?

Haptik stands as the foremost Conversational AI enterprise globally, having connected with over 100 million devices and facilitated more than 2 billion conversations. Their advanced virtual assistant solutions empower Fortune 500 companies to enhance customer service, cut down operational expenses, and boost revenue. The company has been honored with several prestigious industry accolades, such as the Frost & Sullivan Award for Conversational AI Company of the Year in 2018, along with being listed by AI Time Journal as one of the Top 25 AI Companies in 2018. Notable clients and partners include Oyo Rooms and Samsung, showcasing Haptik's strong presence in the market. Additionally, Haptik became a part of the Reliance Group of Companies following a significant acquisition in April 2019, valued at $100 million, further solidifying its stature in the industry. This acquisition has enabled Haptik to expand its innovative solutions and reach even more customers around the world.

Media

Media

Integrations Supported

Eshopbox
Vin WMS

Integrations Supported

Facebook
Facebook Messenger
Salesforce
Sell.Do
Shopify
WhatsApp
Zendesk
Zoho SalesIQ

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Tata CliQ

Company Location

India

Company Website

www.tatacliq.com

Company Facts

Organization Name

Haptik

Date Founded

2013

Company Location

India

Company Website

www.haptik.ai/

Categories and Features

B2C Marketplaces

Not specified

Categories and Features

AI Assistants

Not specified

AI Voice Agents

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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