What is Haptik?
Haptik stands as the foremost Conversational AI enterprise globally, having connected with over 100 million devices and facilitated more than 2 billion conversations. Their advanced virtual assistant solutions empower Fortune 500 companies to enhance customer service, cut down operational expenses, and boost revenue. The company has been honored with several prestigious industry accolades, such as the Frost & Sullivan Award for Conversational AI Company of the Year in 2018, along with being listed by AI Time Journal as one of the Top 25 AI Companies in 2018. Notable clients and partners include Oyo Rooms and Samsung, showcasing Haptik's strong presence in the market. Additionally, Haptik became a part of the Reliance Group of Companies following a significant acquisition in April 2019, valued at $100 million, further solidifying its stature in the industry. This acquisition has enabled Haptik to expand its innovative solutions and reach even more customers around the world.
Integrations
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Screenshots and Video
Company Facts
Company Name:
Haptik
Date Founded:
2013
Company Location:
India
Company Website:
www.haptik.ai/
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
24 Hour Support
Product Details
Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Haptik Categories and Features
Conversational AI Platform
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration