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What is Tatvam?

A highly effective Voice of Customer tool enables you to delve into the depth of customer insights. Tatvam empowers you to oversee and evaluate customer feedback gathered from social media, online reviews, and support emails. Additionally, Tatvam provides comprehensive reporting on all customer feedback. By utilizing this tool, you can gain valuable knowledge on how to enhance your customer experience based on direct input from your customers. This ensures that their voices are not just heard, but actively shape your strategies for improvement.

What is Chattermill?

Experience comprehensive analytics for customer feedback designed specifically for the world’s fastest-growing companies. With Chattermill, you can gain a significant edge over competitors by integrating, assessing, and interpreting customer feedback in real-time. Unify all feedback channels and customer interactions effortlessly on a collaborative and intuitive platform. Utilize cutting-edge AI technology for sentiment and theme analysis to gain insights into customer emotions regarding your product, identify emerging trends, and uncover the factors that drive customer loyalty. By filtering through and interpreting the underlying meanings within your data, you can swiftly evaluate the components that impact customer experience. Moreover, analyzing signals from customer feedback allows you to detect and anticipate potential opportunities that can boost revenue, enhance customer advocacy, and improve retention across every customer interaction, ensuring your business remains flexible and responsive to shifting market demands. This approach not only helps in making informed decisions but also fosters a deeper connection with your customers for sustained growth.

Media

Media

Integrations Supported

AppFollow
Appfigures
AskNicely
Delighted
Feefo
Freshdesk
Intercom
LiveChat
Mailchimp
Medallia
Nango
Qualaroo
Qualtrics XM Platform
Salesforce
SatisMeter
SurveyMonkey
SurveyMonkey Enterprise
Usabilla
X (Twitter)
Yotpo

Integrations Supported

AppFollow
Appfigures
AskNicely
Delighted
Feefo
Freshdesk
Intercom
LiveChat
Mailchimp
Medallia
Nango
Qualaroo
Qualtrics XM Platform
Salesforce
SatisMeter
SurveyMonkey
SurveyMonkey Enterprise
Usabilla
X (Twitter)
Yotpo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tatvam Insights

Date Founded

2017

Company Location

United States

Company Website

www.tatvaminsights.com

Company Facts

Organization Name

Chattermill

Date Founded

2015

Company Location

United Kingdom

Company Website

chattermill.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

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