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What is Tavant Warranty?

Tavant Warranty stands out as a premier solution for managing warranties effectively. This innovative platform enables original equipment manufacturers (OEMs) and suppliers to collaborate in real-time, ensuring seamless communication throughout the warranty process. Notably, it is the only comprehensive Salesforce solution that facilitates complete warranty lifecycle management, making it a distinctive offering in the market. With more than two decades of collaboration with top manufacturers globally, this product has been meticulously crafted to meet industry needs. The Tavant Warranty solution significantly minimizes warranty expenses, enhances supplier recovery rates, streamlines claim processing, consolidates warranty data, and improves forecasting accuracy. As Tavant continues to enhance its warranty management offerings, the Tavant Warranty Analytics Platform (TMAP) has emerged as a key addition, leveraging cutting-edge artificial intelligence to provide actionable insights. Furthermore, the suite includes various modules such as Supplier Recovery, Campaign Management, Audit Management, and Field Service Management, covering the full spectrum of aftermarket services available to manufacturers while ensuring they maximize their operational efficiency.

What is Gatewise?

Manufacturers are increasingly partnering with suppliers to improve collaboration, focusing on essential details such as order processing, confirmations, delivery timelines, and invoicing. At the heart of this collaboration is Gatewise, a platform that harmonizes multiple IT technologies by optimizing workflows across various applications. In the manufacturing landscape, the reliance on numerous software systems often complicates information sharing, as each system speaks its own "language." This complexity can present integration challenges and create barriers to effective communication. However, with the Smart Connected Supplier Network, Gatewise enables rapid and straightforward connections between disparate IT systems using one cohesive platform. This innovative method ensures that data translation happens within the platform itself, rather than at individual points, promoting seamless and scalable integration for all suppliers linked to customers using ECI's ERP systems. Consequently, this not only fosters better collaboration but also boosts operational efficiency throughout the manufacturing supply chain. Moreover, by streamlining these processes, Gatewise positions itself as a crucial player in transforming the way manufacturers and suppliers interact, ultimately leading to more responsive and agile supply chains.

Media

Media

Integrations Supported

Parking Boss
SAP ERP
SAP NetWeaver
Salesforce
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Experience Cloud

Integrations Supported

Parking Boss
SAP ERP
SAP NetWeaver
Salesforce
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Experience Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tavant

Date Founded

2000

Company Location

United States

Company Website

www.tavant.com/warranty-management

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/nl/supply-chain-management/gatewise/

Categories and Features

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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