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What is Tavant Warranty?

Tavant Warranty stands out as a premier solution for managing warranties effectively. This innovative platform enables original equipment manufacturers (OEMs) and suppliers to collaborate in real-time, ensuring seamless communication throughout the warranty process. Notably, it is the only comprehensive Salesforce solution that facilitates complete warranty lifecycle management, making it a distinctive offering in the market. With more than two decades of collaboration with top manufacturers globally, this product has been meticulously crafted to meet industry needs. The Tavant Warranty solution significantly minimizes warranty expenses, enhances supplier recovery rates, streamlines claim processing, consolidates warranty data, and improves forecasting accuracy. As Tavant continues to enhance its warranty management offerings, the Tavant Warranty Analytics Platform (TMAP) has emerged as a key addition, leveraging cutting-edge artificial intelligence to provide actionable insights. Furthermore, the suite includes various modules such as Supplier Recovery, Campaign Management, Audit Management, and Field Service Management, covering the full spectrum of aftermarket services available to manufacturers while ensuring they maximize their operational efficiency.

What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

Media

Media

Integrations Supported

Atera
Cisco Meraki
ConnectWise Automate
ConnectWise PSA
Datto ALTO
Freshservice
HaloPSA
IT Glue
Microsoft Endpoint Manager
N-able N‑central
NinjaOne
SAP ERP
SAP NetWeaver
Salesforce
Salesforce Marketing Cloud
Salesforce Service Cloud
ScalePad
Vorex
Warranty Wizard

Integrations Supported

Atera
Cisco Meraki
ConnectWise Automate
ConnectWise PSA
Datto ALTO
Freshservice
HaloPSA
IT Glue
Microsoft Endpoint Manager
N-able N‑central
NinjaOne
SAP ERP
SAP NetWeaver
Salesforce
Salesforce Marketing Cloud
Salesforce Service Cloud
ScalePad
Vorex
Warranty Wizard

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tavant

Date Founded

2000

Company Location

United States

Company Website

www.tavant.com/warranty-management

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/lifecycle-manager/

Categories and Features

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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