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What is TeamInbox?

Effortlessly improve team collaboration with the implementation of shared inboxes. By creating common inboxes, you cultivate an environment of transparency that enhances comfort and clarity in communication among team members. This setup ensures you remain informed about your team's activities, preventing any important detail from being overlooked. By linking your team’s email addresses to these shared inboxes, every member added can access and review ongoing conversations. TeamInbox offers vital tools for effective collaboration, centralizing all communications in a single, easy-to-navigate location. Engage in real-time discussions on complex topics, which allows your team to provide accurate and timely responses. The satisfaction of maintaining an empty inbox cannot be overstated. You can delegate specific threads to individuals, archive them after final responses, or snooze less urgent matters, which keeps your workspace organized. With clearly assigned owners for each thread, team members can readily identify who is responsible for specific tasks, significantly reducing the likelihood of duplicated efforts. Streamline your communication by routing everything through TeamInbox, eliminating the need to switch between various applications and enhancing overall efficiency. By adopting this more organized approach to teamwork, you will likely witness a remarkable increase in productivity and cohesion within your team. As collaboration becomes smoother, the potential for creative solutions and innovative ideas will flourish.

What is SharedInbox?

Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.

Media

Media

Integrations Supported

Mail360
Zoho Directory
Zoho Mail

Integrations Supported

Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail

API Availability

API Availability

Pricing Information

$10 per month
$8 per month if billed annually.

For 5 users and 3 inboxes. For 5+ users, an extra $4 per user per month.
Free Trial Offered?

Pricing Information

$5 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/teaminbox/

Company Facts

Organization Name

SharedInbox

Date Founded

2018

Company Location

India

Company Website

sharedinbox.co

Categories and Features

Email Management

Not specified

Categories and Features

Help Desk

Not specified

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