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What is TeamSight?

The TeamSight digital coaching platform is designed to aid leaders and organizations in tackling crucial business challenges. By enhancing operational efficiency in virtual settings, it aspires to transform the practices of leadership development. Furthermore, it focuses on increasing employee engagement and retention while improving decision-making processes. The platform harnesses the power of behavioral diversity to build high-performing teams, offering personalized, scenario-driven insights in conjunction with coaching. Users can effortlessly examine team dynamics and automatically share their discoveries within the organization. It also provides DIY team-building exercises and includes onboarding and training for organizational administrators to optimize usage. With the inclusion of private APIs, the platform ensures seamless integration with HRIS systems and features single sign-on capabilities for enhanced security and user convenience. Users gain access to self-paced video training and certification resources, which facilitate smooth client interactions. To promote business growth, it offers marketing tools and coaching features that specifically support collaboration between leaders and teams. In addition, the platform is equipped with analytics that deliver actionable insights tailored to individual needs, ultimately fostering a more efficient and cohesive work environment. This comprehensive strategy guarantees that organizations can not only adapt but also flourish in the ever-evolving business landscape, positioning themselves for long-term success. Through continuous improvement and innovation, TeamSight remains committed to empowering its users to achieve their fullest potential.

What is ServiceSkills?

ServiceSkills is an all-encompassing eLearning platform that offers a thoughtfully curated selection of soft skills training courses designed to boost employee performance. With an extensive array of modules covering customer service, team collaboration, management training, and fostering a respectful workplace, this platform features interactive quizzes, feedback mechanisms, and key point reminders to enhance learning retention. The robust administrative management system empowers supervisors to assign courses, monitor progress, and pinpoint areas that require further development. A demo code is available for those interested in experiencing the potential benefits for their organization. It is essential to recognize that while your team members are dedicated to excelling, strong interpersonal skills must be cultivated intentionally. ServiceSkills provides a wide spectrum of soft skills training, including expertise in customer service, strategies for customer success, effective business communication, online meeting best practices, workplace respect, techniques for team building, email etiquette, conflict resolution methods, fostering internal customer relations, foundational selling capabilities, ethical training, awareness of diversity, strategies for addressing harassment and bullying, and mentorship development. By prioritizing this training, you can nurture a more skilled and unified team, ultimately leading to improved organizational success and employee satisfaction. Investing in such training not only benefits individual growth but also enhances overall workplace dynamics.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99 per month
Free Trial Offered?
Free Version

Pricing Information

$2990.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeamSight

Date Founded

2012

Company Location

United States

Company Website

teamsight.co

Company Facts

Organization Name

ServiceSkills

Company Location

United States

Company Website

www.serviceskills.com

Categories and Features

Coaching

Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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