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What is TechGrid?

TechGrid acts as an all-in-one hub that connects companies with a network of qualified Tech Service Providers (TSPs) and collaboration partners, streamlining the delivery of IT solutions. Users can showcase their full service offerings in As-a-Service bundles, which automatically calculate options for hardware, services, support, and financing. By answering a few simple questions, clients can witness the creation of their bill of materials in real-time through our cutting-edge BOM automation tool. This tool significantly improves operational efficiency and accelerates the proposal process, making it easier for clients to review and approve offers. In essence, TechGrid not only helps you finalize more deals quickly but also ensures a smooth and efficient experience for everyone involved, fostering better relationships between businesses and their customers. Ultimately, the platform is designed to make the entire process more user-friendly and efficient.

What is Encapto?

A comprehensive platform designed for the curation and marketing of a wide range of IT services. Combine top-tier technology solutions with integrated eCommerce capabilities, efficient order management, and subscription billing systems. Utilizing a centralized MSP dashboard alongside automated provisioning can significantly reduce deployment times and costs by nearly 90%. Improve customer satisfaction and lower helpdesk inquiries through our intuitive self-service dashboard, specifically designed for users without technical expertise. Encapto’s straightforward self-service interface merges diverse technologies to enhance customer enjoyment, reduce support needs, build customer loyalty, and create seamless upselling opportunities. Empower your customers to handle their own requirements, allowing you to concentrate on expanding your business. Establish a customized storefront that showcases your product catalog, enabling clients to place their own orders easily. Efficient order processing encourages both upselling and cross-selling of your products, additional features, and exclusive promotions, ultimately driving greater revenue and customer delight. Furthermore, this approach not only streamlines transactions but also fosters a deeper connection between your brand and your clientele.

Media

Media

Integrations Supported

ConnectWise Automate
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
SAP CRM
Salesforce
Sugar Connect
Zoho CRM

Integrations Supported

Cisco Meraki
Cisco Umbrella
QuickBooks Online
Xero
Zabbix

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

$280 per month
Billed for 5 years
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TechGrid

Date Founded

2021

Company Location

United States

Company Website

techgrid.com

Company Facts

Organization Name

Encapto

Date Founded

2014

Company Location

Australia

Company Website

www.encapto.com

Categories and Features

MSP

Not specified

Categories and Features

MSP

Not specified

WiFi Analyzers

Not specified

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