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What is TechSavve RMM?

TechSavve RMM provides a robust solution tailored for remote monitoring and management, incorporating integrated professional services automation (PSA) specifically designed for managed service providers as well as IT departments. The software is versatile in its deployment options, able to run on a Linux server, be installed on a Windows server for smaller office configurations, or be hosted by DFWTechPros. Its agentless collector effectively manages servers, computers, networking devices, hypervisors, and cloud accounts through various protocols and APIs, thereby removing the necessity for a dedicated agent on each monitored device. This platform offers a seamless integration of features such as alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal, and a secure password vault, enhancing overall functionality. Included within its PSA features are essential functions like ticketing, service-level agreements, time tracking, and invoicing, with the added capability of tickets interfacing with other external PSA systems. Additionally, mobile applications for both iPhone and Android provide users with convenient access while on the move. Designed to cater to the needs of IT service providers and internal IT departments managing diverse customer environments or multiple sites, this software serves as a crucial tool for improving efficiency and organization. To give potential users a taste of its comprehensive features, a free 30-day trial is available, allowing them to experience the platform’s capabilities before making a commitment. Ultimately, TechSavve RMM stands out as a pivotal resource in the realm of IT management solutions.

What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

Media

Media

Integrations Supported

Autotask PSA
HaloPSA

Integrations Supported

Autotask PSA
HaloPSA
Bitdefender GravityZone
Freshdesk
Freshservice
Google Workspace
Jira Service Management
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
SentinelOne Singularity
ServiceNow
TOPdesk
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

DFWTechPros LLC

Date Founded

2026

Company Location

United States

Company Website

techsavve.com

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Categories and Features

RMM

Not specified

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

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