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What is TechSee?

A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences.

What is Proximie?

Proximie represents a groundbreaking technological platform that allows healthcare professionals to virtually 'scrub in' to any operating room or cath lab from virtually anywhere around the globe. By promoting real-time collaboration among clinicians, we strive to reduce variations in patient care, guaranteeing that every patient receives the highest standard of healthcare without exception. This platform enables multiple users in far-flung locations to interactively engage in a way that mimics the experience of working together within the same surgical setting. This functionality permits them to showcase incision techniques or utilize hand gestures to communicate intricate procedures in real-time. Leveraging artificial intelligence, machine learning, and augmented reality, Proximie empowers clinicians to take part in live operations or assessments from start to finish in a visually captivating and intuitive manner. Furthermore, the streamlined design of Proximie ensures that it can be seamlessly adopted even in low-bandwidth conditions, proving effective not only in advanced medical facilities but also in resource-constrained environments. In essence, Proximie's distinctive methodology not only broadens training horizons but also significantly enhances patient outcomes across a wide array of healthcare contexts, making it a vital tool in modern medicine. The potential applications of this technology could revolutionize how medical training and procedures are conducted globally.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations Supported

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29.99/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TechSee

Company Location

Israel

Company Website

www.techsee.me/

Company Facts

Organization Name

Proximie

Date Founded

2006

Company Location

United Kingdom

Company Website

proximie.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

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