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What is TechSee?

A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences.

What is TeamworkAR?

TeamworkAR is a cutting-edge augmented reality platform designed specifically for businesses, enhancing collaboration, training, and customer interactions within teams. It provides real-time AR collaboration features, including shared workspaces, video conferencing, remote support, and hands-free AI-powered voice search, which facilitate seamless communication among team members. The platform offers a variety of visualization tools, such as rotation, drawing, annotation, and image recognition, creating engaging environments that closely resemble real-world experiences. TeamworkAR also integrates effortlessly with service ticket systems, eLearning platforms, and learning management systems, making it a versatile solution that caters to various business needs. Its advanced analytics allow users to save AR sessions, track compliance timestamps, and evaluate engagement with educational materials effectively. Moreover, the platform includes dedicated AR content development services, enabling businesses to create comprehensive solutions in-house without the need for external agencies or additional developers, thus streamlining the adoption of augmented reality. This makes TeamworkAR an ideal choice for organizations eager to harness the power of AR in their operations.

Media

Media

Integrations Supported

ServiceNow
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
Zendesk

Integrations Supported

ServiceNow
Google Cloud Platform
Meta AI
Toshiba Factory IoT Platform
Twilio

API Availability

Has API

API Availability

Pricing Information

$29.99/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TechSee

Company Location

Israel

Company Website

www.techsee.me/

Company Facts

Organization Name

CGS

Date Founded

1984

Company Location

United States

Company Website

www.cgsinc.com/en/enterprise-augmented-reality-for-business

Categories and Features

AR Training

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Process/Workflow Automation
Rules-Based Automation

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Electronic Signature
Live Chat
Remote Access
Remote Support
Screen Sharing
Video Chat

Categories and Features

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