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What is TechWolf?

TechWolf offers a groundbreaking artificial intelligence platform that enables companies to effectively utilize their data for Strategic Workforce Planning. The varied expertise of your staff is essential for propelling growth within your organization. By integrating both HR and non-HR data, TechWolf harnesses AI and natural language processing to uncover the existing skills within your team, creating a detailed and regularly updated inventory of skills across the organization. With TechWolf, your business benefits from continuous insights into the external labor market dynamics. By examining publicly accessible job postings, TechWolf provides a clear overview of current labor market trends, highlighting both declining and emerging skills and roles that are relevant to your industry. Utilizing insights from the job market in conjunction with the established skills inventory, TechWolf identifies skill gaps and evaluates the overall health of skills on a broad scale. This approach allows organizations to glean valuable insights at multiple levels, from individual contributors to entire divisions, enhancing their comprehension of workforce capabilities and requirements. Such detailed analytics not only improve workforce planning but also facilitate informed strategic decision-making throughout the organization, ultimately driving long-term success. Additionally, TechWolf's capabilities empower businesses to proactively adapt to the ever-evolving demands of the labor market.

What is Mr Wolf?

Mr. Wolf is an innovative platform that streamlines e-Service Desk operations, facilitating the effective management of various incidents, tasks, and tickets. This solution is specifically crafted for teams that rely on tools such as JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The first phase of the process involves sorting tasks into appropriate categories, which is achieved through an automated machine learning component. After classification, tasks that are chosen for automation are carried out in accordance with established protocols. These protocols are developed in Python, promoting easy implementation and quick integration with a variety of external systems and services. With over ten years of experience in solution integration, we can effectively connect with your ERP, CRM, Contact Center, E-Commerce platforms, and additional systems. Our deep integration expertise serves as the backbone of our solution, enabling us to function swiftly, efficiently, and securely, which ensures a seamless workflow for your entire team. By utilizing our platform, organizations can greatly improve their operational productivity, leading to better service delivery and enhanced customer satisfaction. Ultimately, Mr. Wolf empowers businesses to adapt to changing demands with agility and confidence.

Media

Media

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow
Unified.to
Warden AI

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow
Unified.to
Warden AI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$7800 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TechWolf

Date Founded

2018

Company Location

Belgium

Company Website

techwolf.ai/strategic-workforce-planning-software

Company Facts

Organization Name

BlueSoft

Date Founded

2017

Company Location

Poland

Company Website

bluesoft.com/product/mr-wolf/

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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