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What is Tecsys Omni™ Order Management?

Elevate your fulfillment strategy with Omni™ OMS, a top-tier, comprehensive retail fulfillment solution designed for seamless omnichannel commerce that allows for a singular, real-time overview of inventory across the enterprise. This innovative system optimizes available-to-promise stock, ensuring customers can trust that their purchases will be either promptly delivered or ready for in-store collection. With Omni™ OMS, you can adeptly configure, manage, and execute intricate order routing procedures through its sophisticated order orchestration capabilities. The user-friendly interface, accessible via any device on the web, empowers store associates to efficiently handle BOPIS and curbside pickup (BOPAC) orders. Enhanced "store-as-warehouse" features facilitate streamlined in-store pick and pack operations, significantly improving the fulfillment workflow. By providing maximum flexibility to create, cancel, or modify orders, you can consistently surpass customer expectations. Additionally, you can enhance customer satisfaction with various appeasement options like price matching and credits, ensuring a responsive and adaptive shopping experience. This comprehensive approach not only meets but anticipates the needs of modern consumers in a fast-paced retail environment.

What is Accumula?

Accumula has received the prestigious Lightspeed Customer Success Award on two occasions, highlighting its remarkable achievements in the industry. A greater number of Lightspeed users have placed their trust in Accumula compared to any other integration solution on the market. The innovative and versatile order routing system allows businesses to allocate orders effortlessly according to priority, distance, or specific tagging criteria. By ensuring product availability, companies can drive sales and manage their inventory more effectively. Accumula enables retailers to showcase their Lightspeed R products in detail, providing comprehensive web descriptions, images, weights, and promotional pricing to enhance the consumer experience. You can personalize your online merchandising by modifying elements such as color and name, while also creating unique matrices that differentiate your point of sale from your online store. Additionally, you can enrich your online shopping options by displaying color variations as separate products, making it easier for customers to find what they want. By offering a seamless omnichannel experience that meets the expectations of today's consumers, Accumula positions businesses to compete with top retailers like Nordstrom successfully. Customers also enjoy the convenience of purchasing and redeeming gift cards, whether they are shopping in-store or online, which significantly boosts customer satisfaction and loyalty. This adaptability not only meets diverse consumer needs but also paves the way for increased repeat business and a stronger overall brand presence.

Media

Media

Integrations Supported

Integrations Supported

Amazon
Facebook
Instagram
Loop Returns
Narvar
Returnly
ShipStation
Shopify
TikTok
eBay

API Availability

API Availability

Pricing Information

$50000 one-time payment

Pricing Information

$49 per location per month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tecsys

Date Founded

1983

Company Location

Canada

Company Website

www.tecsys.com/omni-retail-solutions/order-management/

Company Facts

Organization Name

Accumula

Date Founded

2013

Company Location

United States

Company Website

accumula.com

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Returns Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

Categories and Features

Inventory Management

Not specified

Order Management

Not specified

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