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What is Tecsys Omni™ Order Management?

Elevate your fulfillment strategy with Omni™ OMS, a top-tier, comprehensive retail fulfillment solution designed for seamless omnichannel commerce that allows for a singular, real-time overview of inventory across the enterprise. This innovative system optimizes available-to-promise stock, ensuring customers can trust that their purchases will be either promptly delivered or ready for in-store collection. With Omni™ OMS, you can adeptly configure, manage, and execute intricate order routing procedures through its sophisticated order orchestration capabilities. The user-friendly interface, accessible via any device on the web, empowers store associates to efficiently handle BOPIS and curbside pickup (BOPAC) orders. Enhanced "store-as-warehouse" features facilitate streamlined in-store pick and pack operations, significantly improving the fulfillment workflow. By providing maximum flexibility to create, cancel, or modify orders, you can consistently surpass customer expectations. Additionally, you can enhance customer satisfaction with various appeasement options like price matching and credits, ensuring a responsive and adaptive shopping experience. This comprehensive approach not only meets but anticipates the needs of modern consumers in a fast-paced retail environment.

What is Fluent Commerce?

Fluent Commerce is a software company that operates in the cloud and focuses on intelligent order management tailored for omnichannel retailers. The Fluent Order Management platform is entirely cloud-based and does not require coding for management. It encompasses all vital elements of unified commerce, including distributed order management, inventory and location management tools for in-store operations, customer service support, fulfillment optimization, and comprehensive reporting. This robust framework empowers retailers and brands to swiftly boost their revenue, reduce expenses, and excel in the competitive convenience sector. Collaborating with both regional and international brands such as JD Sports, Samsung, and Australia Post, Fluent Commerce continues to enhance the retail landscape. Their innovative solutions are designed to meet the evolving needs of the market and drive business success.

Media

Media

Integrations Supported

Integrations Supported

Arithon
Canopy
Elastic Path
Emporix
Marigold Engage+
Pendula
Pivotree
Versori
eBay

API Availability

API Availability

Pricing Information

$50000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tecsys

Date Founded

1983

Company Location

Canada

Company Website

www.tecsys.com/omni-retail-solutions/order-management/

Company Facts

Organization Name

Fluent Commerce

Company Location

Australia

Company Website

www.fluentcommerce.com

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Returns Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

Categories and Features

Inventory Management

Alerts/Notifications
Inventory Optimization
Multi-Channel Management
Retail Inventory Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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