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What is Tecsys Omni™ Order Management?

Elevate your fulfillment strategy with Omni™ OMS, a top-tier, comprehensive retail fulfillment solution designed for seamless omnichannel commerce that allows for a singular, real-time overview of inventory across the enterprise. This innovative system optimizes available-to-promise stock, ensuring customers can trust that their purchases will be either promptly delivered or ready for in-store collection. With Omni™ OMS, you can adeptly configure, manage, and execute intricate order routing procedures through its sophisticated order orchestration capabilities. The user-friendly interface, accessible via any device on the web, empowers store associates to efficiently handle BOPIS and curbside pickup (BOPAC) orders. Enhanced "store-as-warehouse" features facilitate streamlined in-store pick and pack operations, significantly improving the fulfillment workflow. By providing maximum flexibility to create, cancel, or modify orders, you can consistently surpass customer expectations. Additionally, you can enhance customer satisfaction with various appeasement options like price matching and credits, ensuring a responsive and adaptive shopping experience. This comprehensive approach not only meets but anticipates the needs of modern consumers in a fast-paced retail environment.

What is Planet Unified Commerce?

All retail technology interactions are overseen by a single, cohesive platform. Harnessing advanced technology allows for the enhancement of sales and aligns commerce with the latest consumer purchasing trends. Unified commerce offers a completely integrated suite of products designed to deliver a seamless shopping experience across various channels. It maximizes your omnichannel capabilities, leading to increased revenue and ensuring that customers can reach your products at any time and from any location. With the expertise of a single partner who is well-informed and accessible around the clock in your preferred language, you can have confidence in your operations. Additionally, the combination of integrated software and hardware can swiftly revamp your infrastructure, ease IT maintenance challenges, and significantly boost your productivity while also keeping your business adaptable to future changes.

Media

Media

Integrations Supported

Integrations Supported

Alma
Magento
PrestaShop
Salesforce Agentforce Commerce

API Availability

API Availability

Pricing Information

$50000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tecsys

Date Founded

1983

Company Location

Canada

Company Website

www.tecsys.com/omni-retail-solutions/order-management/

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/unified-commerce

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Returns Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

Not specified

Order Management

Back Order Management
Catalog Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management

Retail Management

Commission Management
Merchandise Management
Multi-Location
Order Management
Reporting/Analytics
Returns Management
eCommerce

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