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What is Tekst?

Tekst is a cutting-edge AI platform tailored for businesses, transforming chaotic inboxes into streamlined workflows by thoroughly analyzing every email, ticket, and chat with a specialized model that understands the distinct language, context, and intent of your organization. It optimizes communication by automatically categorizing, prioritizing, and routing messages to the correct teams or systems, thus eliminating the necessity for manual sorting and alleviating backlog issues. By integrating effortlessly with existing tools, Tekst provides detailed operational insights, tracking essential metrics such as message types, response times, and resolution effectiveness while enabling automated functions like order intake, case management, accounts payable, and quote-to-cash processes. Alongside its capability to decipher complex messages and manage multilingual content with near-human precision, Tekst continuously adapts, delivering impressive results such as 90% classification accuracy, a tripling of resolution speed, and a return on investment achieved within mere weeks. This pioneering solution not only boosts productivity but also allows organizations to concentrate on strategic goals by significantly reducing the time allocated to routine communications, fostering an environment where innovation and growth can thrive. Ultimately, Tekst revolutionizes how businesses communicate and operate, paving the way for a more efficient and responsive organizational framework.

What is Planview Changepoint?

Planview Changepoint streamlines professional services automation for businesses focused on service delivery, enabling them to enhance profitability and shorten the quote-to-cash cycle. Changepoint Services Automation (SA) serves as a comprehensive software solution that manages the complete engagement lifecycle, encompassing Professional, Managed, or Embedded services. This innovative application promotes the smooth coordination of projects and engagements by pinpointing service opportunities, overseeing contract and project management, handling invoicing, and facilitating revenue recognition. Consequently, it leads to improved financial oversight, strategic business planning, and accelerated revenue expansion. Essential customer information is organized in a coherent manner, allowing you to monitor key contacts to ensure timely communication when necessary. By evaluating critical KPIs, you can quickly determine the vitality of your customer lifecycle. Furthermore, with a thorough understanding of every facet of the customer journey, you can effectively seize every financial opportunity that arises. Such insights empower service-first businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

NetSuite
Salesforce
Cognita
EnNovate
GENESYS
HubSpot CRM
Infor CRM
Looker
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Oracle Fusion Cloud ERP
SAP Cloud Platform
SAP ERP
SOFTRAX Revenue Management System
Sugar Sell
Tableau
Zendesk

Integrations Supported

NetSuite
Salesforce
Cognita
EnNovate
GENESYS
HubSpot CRM
Infor CRM
Looker
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Oracle Fusion Cloud ERP
SAP Cloud Platform
SAP ERP
SOFTRAX Revenue Management System
Sugar Sell
Tableau
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tekst

Date Founded

2022

Company Location

Belgium

Company Website

www.tekst.com

Company Facts

Organization Name

Planview

Date Founded

1989

Company Location

United States

Company Website

www.planview.com/products-solutions/products/changepoint/

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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