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What is Tekton Billing?

Tekton Billing provides a renowned cloud-based solution for telecom billing that is aimed at streamlining, consolidating, and improving the billing, rating, invoicing, and revenue assurance processes for IT and telecom companies, including resellers, managed service providers, and communication service providers. ZOEY empowers businesses to consolidate billing for a wide range of services, such as mobile, landline, fixed-line, VoIP, IoT, connectivity, and IT, into a single, all-encompassing invoice, employing flexible usage-based and subscription billing models alongside automated call data record retrieval and processing, margin analysis, and sophisticated reporting capabilities that enhance accuracy and offer deeper business insights. The software also features a fully branded customer portal, enabling end users to observe real-time usage, establish spending limits, receive notifications, execute SIM swaps, and access analytics, which collectively help to reduce support demands while improving user satisfaction. Additionally, it is designed to be agnostic of suppliers and easily integrates with APIs for CRM, accounting, provisioning, and wholesale networks, ensuring smooth connectivity across diverse platforms. This all-encompassing strategy not only simplifies billing operations but also empowers businesses to better meet the evolving needs of their customers. With such a robust system in place, companies can expect improved operational efficiency and a significant competitive edge in the market.

What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tekton Billing

Company Location

United Kingdom

Company Website

tektonbilling.com

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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