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What is TelPay for Business?

For 35 years, Telpay, a Canadian company, has led the charge in delivering innovative, cost-effective, and secure electronic payment solutions, presenting a competitive alternative to the conventional practice of writing cheques for consumers, financial institutions, and businesses. Founded in 1985 as a research and development segment of Comcheq Services, a payroll company established by W.H. (Bill) Loewen, Telpay initially made waves with the introduction of the first telephone bill payment service. As it transitioned from telephonic offerings to a digital platform, Telpay has maintained a steadfast commitment to improving its services and has grown to become one of Canada’s most esteemed and largest independent electronic payment providers, processing more than $20.7 billion in payments just in 2019. The cornerstone of our services, Telpay for Business, was carefully developed by accountants for accountants, allowing for smooth electronic money transfers to replace traditional cheque payments. This solution works seamlessly with all major accounting software, granting business owners and accountants the ability to manage money transfers with both efficiency and precision. Committed to progressing alongside technological advancements, Telpay is dedicated to meeting the evolving demands of its clients in a fast-paced financial environment while continuously exploring new ways to enhance user experience. The company’s forward-thinking approach ensures its place as a leader in the electronic payment sector.

What is CSS IMPACT?

An agent-free "AI" (Artificial Intelligence) digital engagement bot designed for consumer and debtor interactions in areas such as credit, billing, collections, and revenue cycle management. This "Digital & Voice First AI" service technology is capable of addressing frequently asked questions and processing payments, while also facilitating account negotiations in a manner that prioritizes a seamless and positive experience for users. Additionally, it enhances operational efficiency by automating routine tasks, allowing human agents to focus on more complex issues.

Media

Media

No images available

Integrations Supported

Integrations Supported

BillingTree
DELECO
Nuvei
Payscout

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telpay

Company Website

www.telpay.ca

Company Facts

Organization Name

CSS, Inc

Date Founded

2004

Company Location

United States

Company Website

www.cssimpact.com

Categories and Features

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

AI Lending

Not specified

AI Receptionists

Not specified

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Recognition
Virtual Assistant

Corporate Tax

Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Finance

Not specified

Government

Not specified

Loan Servicing

Not specified

Sales Tax

Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

Tax Practice Management

Approval Process Control
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
Scenario Planning
Tax Filing
Tax Forms
Workflow Management

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