Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TeleRay Reviews & Ratings
    5.0 out of 5 stars 6 Ratings
    Company Website for TeleRay
  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings
  • Cadebill Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Cadebill
  • Insightful Reviews & Ratings
    4.7 out of 5 stars 707 Ratings
    Company Website for Insightful
  • ManageEngine Log360 Reviews & Ratings
    4.5 out of 5 stars 207 Ratings
    Company Website for ManageEngine Log360
  • ManageEngine EventLog Analyzer Reviews & Ratings
    4.3 out of 5 stars 216 Ratings
    Company Website for ManageEngine EventLog Analyzer
  • Chainstack Reviews & Ratings
    4.8 out of 5 stars 35 Ratings
    Company Website for Chainstack
  • P3Source Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for P3Source
  • New Relic Reviews & Ratings
    4.5 out of 5 stars 2,965 Ratings
    Company Website for New Relic
  • ISL Light Remote Desktop Reviews & Ratings
    4.6 out of 5 stars 1,608 Ratings
    Company Website for ISL Light Remote Desktop

What is TeleLink?

Extensive usage data acts as the cornerstone for a service provider's triumph within the competitive market. Successfully harnessing this data, which frequently comes from diverse sources and formats, is essential for meeting business goals. TeleLink collects usage records from any source, standardizes them, and enriches them by incorporating additional vital data sets, such as jurisdictions and trunk groups. By effectively correlating and summarizing this information, carriers gain the ability to discover valuable insights and achieve immediate visibility into customer interactions, market trends, traffic patterns, and network utilization. The detailed event information provided by TeleLink aids in troubleshooting, research, and the generation of comprehensive reports for further analysis, proving beneficial in both initiating and defending billing disputes while also addressing regulatory reporting requirements. Additionally, users are able to compare their usage data with industry-standard or tailored reference data sets, leading to more nuanced and insightful reporting. The platform also offers functionalities for grouping, filtering, and sorting data according to user-defined time frames and increments, which further enriches the analytical experience. Consequently, this advanced level of functionality empowers service providers to make well-informed decisions and significantly enhance their operational efficiency, ultimately leading to improved customer satisfaction and retention.

What is TeleCMI?

TeleCMI serves as a comprehensive platform for communication and collaboration, aimed at enhancing business connectivity and optimizing customer interactions. Users of SMS can engage in real-time collaboration while enjoying high-quality voice calls. By integrating with widely-used CRM systems, it allows for smooth synchronization that fosters efficient and tailored customer service experiences. Security is a top priority for TeleCMI, with all calls and messages being encrypted to protect sensitive information. Known for its dependable performance and outstanding call clarity, the platform guarantees consistent communication. Ultimately, TeleCMI equips businesses to deliver remarkable customer experiences, promotes effective teamwork, and significantly boosts productivity. Its user-friendly interface and robust features make it a valuable tool in today’s fast-paced business environment.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
NeoDove
Pipedrive
Rsoft CRM
Salesforce
Sell.Do
Vitrify IVF Software
Zoho CRM

API Availability

API Availability

Pricing Information

$16250 one-time payment

Pricing Information

$0
Business Voice Basic Plan
$0
Minimum 1 User

Business Voice Premium Plan
$15 yearly, $20 If Billed Monthly
Minimum 1 User

Business Voice Enterprise Plan
Per User/Month
$25 yearly, $30 If Billed Monthly
Minimum 2 Users

Contact Center Premium Plan
$30 Per User/Month
$40 If Billed Monthly
Minimum 4 Users

Contact Center Enterprise Plan
$40 Per User/Month
$50 If Billed Monthly
Minimum 4 Users
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Equinox Information Systems

Date Founded

1986

Company Location

United States

Company Website

www.equinoxis.com/usage-analytics.php

Company Facts

Organization Name

TeleCMI Technologies

Date Founded

2016

Company Location

India

Company Website

www.telecmi.com

Categories and Features

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition

Call Center

Not specified

Cloud PBX

Not specified

Sales Dialers

Not specified

Telephony

Not specified

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Popular Alternatives

Popular Alternatives

NetQuest BI Reviews & Ratings

NetQuest BI

Tekno Telecom
ConneXio Reviews & Ratings

ConneXio

5.0 out of 5 stars
VISIONTEK EVD Reviews & Ratings

VISIONTEK EVD

Linkwell Telesystems
Genesys Cloud CX Reviews & Ratings

Genesys Cloud CX

Genesys
5.0 out of 5 stars
ABS 100 Reviews & Ratings

ABS 100

AcuraTel
Aircall Reviews & Ratings

Aircall

4.3 out of 5 stars