Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • Frontegg Reviews & Ratings
    378 Ratings
    Company Website
  • ZenTreasury Reviews & Ratings
    9 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    105 Ratings
    Company Website
  • Ango Hub Reviews & Ratings
    15 Ratings
    Company Website
  • Axero Reviews & Ratings
    208 Ratings
    Company Website
  • Auth0 Reviews & Ratings
    991 Ratings
    Company Website
  • Caller ID Reputation Reviews & Ratings
    22 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    25 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    99 Ratings
    Company Website

What is TeleMate.Net Predictive UC Analytics?

TeleMate.Net's Predictive UC Analytics solution transforms complex communication patterns into actionable insights for businesses, featuring secure access controls tailored to specific roles that enhance its utility across the entire organization. By enabling faster resolutions for service quality issues, it significantly boosts operational efficiency for IT teams and other stakeholders alike. This solution provides a singular platform for UC&C service assurance and workplace analytics. It connects various communication events, offering richer perspectives and deeper insights. Role-based controls empower employees to interact with intuitive, dynamic dashboards, making data engagement more accessible. Additionally, it applies statistical modeling to all session activities, allowing for the anticipation of performance trends for tomorrow, next week, or even next month. Information can be distributed at any preferred time, frequency, or format, ensuring it is available exactly when needed. With the ability to gain comprehensive visibility into voice, video, contact center, and collaboration technologies, this unified solution cultivates a more informed and agile business landscape. Such a holistic approach not only simplifies decision-making processes but also significantly improves the overall effectiveness of the organization, fostering a culture of continuous improvement and responsiveness.

What is Rolta OneView?

Rolta leads the charge in digital transformation by offering cutting-edge IP-based solutions. The acclaimed Rolta OneViewâ„¢ platform embodies over three decades of expertise across engineering, geospatial, IT, and analytics sectors. Rolta provides a holistic Business Intelligence and Big Data analytics solution aimed at enabling organizations to attain both operational and business excellence. Companies operating in asset-heavy industries benefit significantly from the solution's tailored actionable insights, which come from a collection of more than 3,000 pre-built analytics designed for various sectors, as well as established knowledge models and architecture that ensure integrated performance across functions. With the Rolta OneViewâ„¢ Enterprise Suite, organizations can harness unique business advantages through these targeted insights, effectively bridging operational and business intelligence to create a strategic impact. Utilizing this extensive suite empowers companies to make informed decisions, fostering transformative growth and positioning them for lasting success in an increasingly competitive environment. Ultimately, Rolta's commitment to innovation stands as a pillar for organizations seeking to navigate the complexities of today's digital landscape.

Media

Media

Integrations Supported

SAP Cloud Platform

Integrations Supported

SAP Cloud Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$9,995 per user per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeleMate.Net Software

Date Founded

1986

Company Location

United States

Company Website

www.telemate.net

Company Facts

Organization Name

Rolta

Company Location

India

Company Website

www.rolta.com/products/rolta-oneview/

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Popular Alternatives

Popular Alternatives

TalQ Reviews & Ratings

TalQ

QBurst
HPE OneView Reviews & Ratings

HPE OneView

Hewlett Packard Enterprise