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Ratings and Reviews 0 Ratings
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For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations.
We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.
What is SmarteXp?
SmartExp is an innovative software solution aimed at optimizing the management of medical records, allowing users to create customized record templates that can include various components like text, drawings, and images. It provides the capability to develop an infinite array of medical file formats tailored to specific requirements. By incorporating interactive elements and real-time analytics, this powerful platform significantly improves patient care, enabling healthcare providers to interact more effectively with their patients. Among its notable benefits are the education and engagement of patients, enhanced health outcomes, improved overall patient satisfaction, attraction of new patients, and assessment of patient engagement methods. The system is built on an evidence-based, customizable framework that empowers patients to make informed health decisions throughout their healthcare journey. Additionally, SmartExp delivers a robust and scalable platform that automates patient communications and analytics while maintaining compliance with HIPAA regulations through a secure, cloud-based infrastructure compatible with any electronic health record (EHR) system. With continuous access to engagement metrics, feedback from surveys, and outcomes reported by patients, healthcare providers can monitor interactions in real time, ultimately promoting better health management and results. This holistic strategy not only optimizes workflows but also elevates the overall healthcare experience for both providers and patients, creating a more efficient and effective system. As a result, SmartExp represents a significant advancement in the way healthcare providers connect with their patients.
Integrations Supported
Practice-Web Dental
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TeleVox
Date Founded
1992
Company Location
United States
Company Website
televox.com
Company Facts
Organization Name
UbiCare
Date Founded
2002
Company Location
United States
Company Website
www.ubicare.com
Categories and Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Categories and Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management