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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is SmarteXp?

SmartExp is an innovative software solution aimed at optimizing the management of medical records, allowing users to create customized record templates that can include various components like text, drawings, and images. It provides the capability to develop an infinite array of medical file formats tailored to specific requirements. By incorporating interactive elements and real-time analytics, this powerful platform significantly improves patient care, enabling healthcare providers to interact more effectively with their patients. Among its notable benefits are the education and engagement of patients, enhanced health outcomes, improved overall patient satisfaction, attraction of new patients, and assessment of patient engagement methods. The system is built on an evidence-based, customizable framework that empowers patients to make informed health decisions throughout their healthcare journey. Additionally, SmartExp delivers a robust and scalable platform that automates patient communications and analytics while maintaining compliance with HIPAA regulations through a secure, cloud-based infrastructure compatible with any electronic health record (EHR) system. With continuous access to engagement metrics, feedback from surveys, and outcomes reported by patients, healthcare providers can monitor interactions in real time, ultimately promoting better health management and results. This holistic strategy not only optimizes workflows but also elevates the overall healthcare experience for both providers and patients, creating a more efficient and effective system. As a result, SmartExp represents a significant advancement in the way healthcare providers connect with their patients.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

UbiCare

Date Founded

2002

Company Location

United States

Company Website

www.ubicare.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Patient Engagement

Care Planning
Messaging
Mobile Access
Patient Education

Patient Experience

Not specified

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