List of the Best SmarteXp Alternatives in 2025
Explore the best alternatives to SmarteXp available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to SmarteXp. Browse through the alternatives listed below to find the perfect fit for your requirements.
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DoctorConnect
Adtel International
DoctorConnect stands as a reputable innovator in patient engagement solutions, having dedicated over 25 years to enhancing the healthcare landscape. We assist medical practices, regardless of size, in optimizing communication, automating everyday tasks, and elevating the patient experience. From independent doctors to extensive health organizations, numerous providers across the country depend on our adaptable tools to lighten administrative workloads, minimize missed appointments, and boost revenue streams. Our platform is crafted to align with real-world healthcare needs—offering scalability, user-friendliness, and seamless integration with a multitude of EMR and Practice Management (PM) systems. Whether your goal is to update appointment scheduling, automate patient reminders, or gather meaningful feedback, DoctorConnect delivers a comprehensive solution that caters to your specific workflow. Focusing on adaptability and tangible outcomes, we enable clinics to conserve time, improve patient satisfaction, and enhance operational efficiency while ensuring that current systems remain undisturbed. Our commitment to innovation continues to propel us as a partner in the ongoing evolution of healthcare delivery. -
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Atlantis Health
Atlantis Health
Empowering health journeys through tailored, evidence-based solutions.Atlantis Health offers a wide range of strategic services and multichannel solutions tailored for the pharmaceutical, biotech, and healthcare industries, with a strong focus on understanding patient journeys, deriving behavioral insights, and developing evidence-based patient engagement initiatives. Their approach blends behavioral science with a collaborative effort from specialists across various disciplines—strategy, content development, creative design, technical support, and service delivery—to utilize effective strategies that boost engagement and foster beneficial changes in health behaviors. Their multichannel services include the development of educational content related to health and behavior modification, as well as digital engagement platforms that feature web interfaces, mobile applications, email communication, SMS, and digital coaching, in addition to motivational coaching designed to enhance self-management abilities. Moreover, they offer at-home support services that consist of medication administration and training provided by registered nurses, along with ensuring that medications, educational materials, and necessary tools are delivered directly to patients' homes. By adopting this comprehensive methodology, Atlantis Health aims to empower individuals on their health journeys while fostering cooperation among various healthcare stakeholders and enhancing the overall effectiveness of health interventions. This commitment to patient-centric care represents a significant step forward in improving health outcomes across the board. -
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Updox
Updox
Transform healthcare communication for efficiency, engagement, and profitability.Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow. -
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Playback Health
Playback Health
Transform healthcare efficiency with seamless, secure, patient-focused solutions.Boost efficiency, enhance patient satisfaction, and achieve exceptional results with Playback Health's all-in-one clinical platform. Our system automates the registration process and simplifies post-visit communications, allowing you to conserve valuable time. With hands-free transcription of appointment discussions, you can ensure precise documentation. A single update keeps your entire care team in the loop. Our extensive range of clinical and patient care tools is designed for smooth integration. Maintain effective communication with our intuitive platform, customizable for providers, patients, or all stakeholders involved. Prioritizing security, our SOC 2 and HIPAA-compliant system employs data encryption to protect sensitive data. Playback AI focuses on strengthening the clinician-patient connection by offering the most competitive ambient medical documentation solutions, ultimately reducing costs and easing physicians' workloads. We are convinced that delivering genuinely personalized patient care depends on providing real-time access to medical records, which nurtures a more responsive healthcare setting. By refining these processes, we strive to cultivate a more efficient healthcare ecosystem where patient engagement is significantly enhanced, leading to better health outcomes for everyone involved. -
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Orca Health
Orca Health
Transforming healthcare with engaging tools for patient empowerment.At Orca Health, we are transforming the healthcare landscape to ensure that every patient has access to exceptional care that is thoroughly supported. By selecting Orca Health, you can exceed expectations and realize enhanced health results. Our platform presents a carefully curated selection of premium products, along with digital tools designed to improve patient education, involvement, and overall satisfaction. With our engaging multi-sensory educational content, patients can achieve a deeper comprehension of their conditions and build the confidence needed to navigate their healthcare journeys. We utilize original, animated, and interactive resources to effectively inform and engage patients throughout every stage of their treatment and recovery. Through our innovative Care Pathways, you can consistently provide your patients with resources that significantly boost engagement and enhance their overall experience. Additionally, our digital platform promotes improved understanding and communication throughout the entire healthcare network. As a result, patients will feel informed, supported, and connected, while you gain valuable insights into their understanding, adherence, and satisfaction, ultimately helping to create a more unified healthcare environment. This commitment to excellence not only benefits the patients but also elevates the standards of care within the entire health system. -
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Mytonomy
Mytonomy
Empowering patients through innovative, engaging, video-based care solutions.The relationship between patients and healthcare providers is experiencing a notable transformation, driven by consumers who increasingly seek more flexible methods for obtaining care. In response to the rising demand for virtual services and to create a seamless consumer experience, healthcare organizations need to build a robust digital care infrastructure. Mytonomy, a leader in video-based patient engagement, partners with esteemed institutions to improve the patient experience, promote continuous engagement throughout the care process, and enhance access to essential services for diverse populations. By offering our celebrated short-form video content through an enterprise platform that incorporates smart surveys and interactive communications, we have effectively engaged and empowered patients, leading to high satisfaction rates. Furthermore, Mytonomy Studios provides the capability to develop customized content for your organization, showcasing your experts and aligning with your brand’s identity. We manage all aspects of content creation, allowing for easy updates to keep information fresh and pertinent. This adaptability not only enhances patient engagement but also fortifies the entire healthcare delivery system. As healthcare evolves, the need for innovative solutions like ours becomes ever more crucial in meeting patient expectations and improving overall outcomes. -
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Gumbo
Gumbo
Empowering patients through clear communication and inclusive healthcare.Gumbo is an innovative digital engagement platform designed to comply with HIPAA regulations, specifically targeting the challenges posed by language barriers that patients frequently encounter due to limited language access and literacy skills. By connecting patients with healthcare providers, we facilitate clear communication and improve health outcomes significantly. Our intuitive application encourages culturally sensitive interactions and ensures that essential health information is readily accessible, thus enhancing the overall patient experience and satisfaction levels. In addition, Gumbo is committed to promoting health equity by making language access universally available. Through the utilization of technology, we aim to cultivate an inclusive atmosphere that accommodates diverse patient groups, ultimately contributing to better health management for everyone involved. We believe that by addressing these critical issues, we can empower patients to take charge of their health in a way that is both meaningful and effective. -
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MyCareboard
Lincor
Transforming patient care with innovative, interactive healthcare solutions.Integrating technology is crucial for improving patient safety, involvement, and efficient care planning. This demand resulted in the development of MyCareboard, which provides versatile configurations through an extensive array of Visual and Interactive CareQs aimed at optimizing workflow and enhancing the patient journey. By leveraging our Visual and Interactive CareQs, healthcare professionals gain increased adaptability in managing patient care effectively. With a total of 23 unique CareQs available, we promote better communication among patients, healthcare providers, and their families. These tools encompass a variety of functions, from educational materials to meal selection, all specifically designed to elevate the quality of care received by patients while supplying healthcare professionals with essential data. Consequently, this leads to lower readmission rates and improved HCAHPS scores, reflecting higher levels of patient satisfaction. Each CareQ is thoughtfully designed to be flexible and responsive, ensuring it positively impacts the experiences of both patients and healthcare providers alike, ultimately fostering a more efficient healthcare landscape. As such, MyCareboard emerges as a groundbreaking solution in the sphere of patient care, paving the way for advancements in health technology integration. -
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Vital
Vital.io
Empowering patients through seamless, AI-driven healthcare experiences.Vital is a pioneering digital health firm that leverages artificial intelligence to enhance the experiences of patients in emergency rooms and throughout their hospital journeys. By utilizing advanced AI capabilities, Vital effectively distills complex health record information into user-friendly, personalized formats that engage patients seamlessly, without the need for any apps or login credentials. Their innovative solutions, such as ERAdvisor and CareAdvisor, provide instant updates, demystify test results in everyday language, and offer tailored assistance during every step of the healthcare journey. Additionally, the Doctor-to-Patient Translator created by Vital simplifies intricate medical jargon into clear, accessible terms, helping patients better understand their health data. With strong partnerships with over 100 hospitals, Vital is dedicated to improving patient satisfaction, fostering loyalty, driving better clinical results, and reducing the burden on healthcare professionals, ultimately revolutionizing the healthcare experience. Through these transformative advancements, Vital is setting the stage for a more knowledgeable and empowered patient community, ensuring that individuals can take charge of their health with confidence. -
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FollowMyHealth
Veradigm
Empowering patients and providers through innovative healthcare engagement solutions.FollowMyHealth® serves as a forward-thinking, mobile-focused platform for patient engagement, tailored to meet the needs of healthcare providers, hospitals, and health systems striving to improve the health of their patient populations and elevate the quality of care delivered. This platform accommodates both outpatient and inpatient environments, offering a flexible engagement solution that enables organizations to effectively adapt to the evolving healthcare landscape by reshaping the interactions between clinicians and their patients. We assert that the cornerstone of successful engagement in both ambulatory and hospital contexts is to cultivate an atmosphere in which patients are encouraged to actively participate in their care using familiar technology. Leveraging Veradigm technology, we promote timely and impactful discussions, ensuring that patients become vital contributors to their healthcare journeys rather than mere recipients. Our clients benefit from a wide array of tools that deliver tailored content at each stage of the care continuum, precisely when it is needed, thereby significantly enhancing the patient experience. By emphasizing the importance of patient involvement, we strive to foster a more cooperative healthcare environment that ultimately benefits all stakeholders. In doing so, we hope to redefine the patient-provider relationship, paving the way for a future where shared decision-making becomes the norm in healthcare. -
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Ocean by CognisantMD
CognisantMD
Revolutionizing patient care through seamless, secure communication.Ocean by CognisantMD™ establishes a fluid link between patients, healthcare providers, and researchers via secure patient forms, screening tools, and surveys that integrate seamlessly with electronic medical records (EMR). By implementing tablets in waiting areas and enabling online patient registration, Ocean markedly improves the quality of care, efficiency, and overall satisfaction experienced by patients. Patients enjoy the convenience of checking in at kiosks, completing forms, updating their contact information, and providing detailed health histories through secure tablets that automatically sync with the EMR system. In addition, web-based forms facilitate the organization of tasks such as scheduling appointments, registering new patients, and processing prescription refills directly on the clinic's existing website. Secure messaging capabilities further enable patients to register, share their medical histories, and update health records from their smartphones or home computers ahead of their appointments. Beyond these features, the platform allows for easy identification of specialists, secure transmission and reception of patient referrals, tracking of referral statuses, timely electronic updates to patients, and efficient management of central intake processes. In this manner, Ocean not only enhances operational efficiency but also fosters a more patient-centered approach to healthcare, ultimately leading to better health outcomes and increased patient trust. This innovative system reflects a significant step forward in bridging the communication gap in healthcare. -
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Quincy
QliqSOFT
Transforming healthcare with seamless virtual and in-person integration.Leveraging Quincy's digital patient engagement platform can seamlessly integrate traditional in-person care with virtual services, significantly boosting the efficacy of modern medical practices. This innovative platform offers a variety of tools, such as healthcare chatbots, virtual consultations, and secure messaging, which not only ease the burden on staff but also greatly improve the patient experience. By adopting these user-friendly tools, healthcare managers can effectively minimize staff burnout by offloading repetitive tasks. Moreover, practices can observe meaningful enhancements within just the first month of use, all without the need for external IT help. Quincy also champions the sustainable growth of healthcare practices, ensuring they can scale effectively alongside their increasing patient base. Additionally, it enhances patient loyalty by fostering education and engagement, which in turn reduces no-show rates and fills gaps in ongoing care. For those looking to boost the operational efficiency of their practice and enrich the patient experience, connecting with QliqSOFT is a great next step. Our dedicated team stands ready to help you transform your practice into a more efficient and patient-centered environment. Embrace the future of healthcare with our cutting-edge virtual solutions today. -
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Patient Pathway App
Patient Pathway App
Transforming patient journeys through innovative healthcare technology solutions.The Patient Pathway App acts as an all-encompassing solution for healthcare organizations, significantly improving the patient journey, care pathways, and the overall experience for patients. It is specifically designed to provide essential information directly to patients, which in turn enhances brand reputation while allowing individuals to track their progress at a reduced expense. The app comes equipped with a powerful management console, a flexible timeline, and customizable branding options, giving healthcare providers the ability to create a personalized experience. Emphasizing patient education and engagement, the platform builds confidence and effectively promotes health initiatives. By increasing awareness of critical health issues like drug addiction and diabetes management, the app motivates users to make proactive lifestyle changes. Furthermore, it includes features that allow patients to share feedback through surveys and questions, which fosters ongoing improvements in service delivery. With immediate access to vital information, patient demands can be minimized, leading to enhanced quality of care and service efficiency. This forward-thinking approach not only elevates patient satisfaction but also aids healthcare providers in cultivating healthier communities, ultimately benefiting everyone involved. By integrating technology with patient care, the app stands out as a pivotal tool in modern healthcare management. -
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Enlyt
Enlyt
Transform patient journeys with seamless, innovative healthcare solutions.We integrate premier SaaS solutions with innovative digital design to create a cohesive and intuitive patient experience. By leveraging interconnected technologies—from registration and appointment scheduling to electronic health records, telehealth, navigation, and post-visit assistance—you can effectively oversee the health journeys of patients with the finest tools at your disposal. Our mission is to deliver a holistic healthcare experience that promotes the best health outcomes for individuals. Speed up your innovation cycle with our ready-to-use components and features, enabling smooth publication on both mobile platforms and the web through a secure and dependable interface. Keep your customers and patients engaged with timely and proactive communications that foster their interest and participation. You have the option to customize a white-label solution that aligns with your brand or to create a brand-new experience using our web and mobile SDK, guaranteeing a top-tier experience for your patients. The decision to personalize the experience to echo your brand or to forge a unique path is entirely yours, and with our outstanding toolkit, you can design an impeccable healthcare journey that surpasses expectations. Our resources open up endless opportunities for improving patient engagement and satisfaction, making it easier than ever to elevate the standard of care provided. In this ever-evolving healthcare landscape, your ability to adapt and innovate will determine how well you meet the needs of your patients. -
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Zebra Doctor
Zebra Doctor
Transforming healthcare access with seamless online appointment solutions.Zebra Doctor enables convenient online appointment booking while enhancing patient intake processes and managing digital reputations to ensure a superior patient experience. Our services span the entire healthcare sector, encompassing everything from Primary and Dental Care to Medical Spas and more. We specialize in various key areas, including telemedicine, patient acquisition, mobile applications, digital reputation management, the digital front door, EHR systems, and customized QR code forms. Our commitment lies with Practices, Patients, and Processes as we serve as a comprehensive healthcare solution provider dedicated to ongoing improvement. By fostering closer connections between doctors and patients, we have transformed the overall patient experience. With features such as effortless and instant communication, seamless televisits, real-time online scheduling, secure chat, and timely reminders via email and text, we aim to make healthcare more accessible and efficient for everyone involved. This innovative approach not only enhances service delivery but also prioritizes patient satisfaction. -
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pMD
pMD
Streamline healthcare operations and enhance patient experiences effortlessly.pMD offers comprehensive solutions for managing medical practices and revenue cycles, encompassing everything from patient onboarding to the collection of payments. This all-in-one software suite provides healthcare facilities with essential tools for streamlined operations, reducing the likelihood of mistakes by minimizing the number of systems in use. Users can either utilize the full range of features that pMD offers or seamlessly integrate the software with existing systems. A robust and secure communication framework facilitates continuous care, significantly improving the patient experience. For effective patient interactions, having a standardized communication method is vital in delivering high-quality care. We organize all critical patient information in a centralized location, which conserves precious time during urgent situations. Furthermore, pMD includes a fully integrated telemedicine platform that complies with HIPAA regulations, allowing healthcare providers to deliver outstanding care to their patients. Explore the intuitive telehealth software solutions that pMD provides and adopt telemedicine options tailored for both your practice and its patients. With pMD, enhancing patient involvement and the overall quality of care becomes not only easier but also more efficient and impactful. This innovative approach positions healthcare practices to thrive in a rapidly changing medical landscape. -
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CERTIFY Health
CERTIFY Health
Transforming healthcare experiences with seamless, user-friendly solutions.CERTIFY Health is an innovative cloud-based platform designed to improve the patient experience by simplifying healthcare workflows in a user-friendly way. It empowers healthcare professionals to create a seamless and enjoyable journey for their patients, effectively addressing challenges associated with traditional appointment scheduling and data entry. With CERTIFY Health, healthcare providers can manage appointments at any hour and offer quick check-in options through kiosks, tablets, and smartphones, which significantly minimizes wait times for patients. Additionally, patients enjoy the ease of completing digital forms and consent documents online, thereby streamlining the entire process. The platform also features biometric authentication to ensure secure check-ins upon arrival at the facility. Moreover, CERTIFY Health enhances revenue management by enabling real-time collection of co-pays directly from patients. It integrates smoothly with patients’ medical records by partnering with leading EHR systems, including EPIC, CERNER, iSOFT, and Allscripts, among others. Ultimately, CERTIFY Health serves as a holistic solution that not only prioritizes patient satisfaction but also enhances the operational efficiency of healthcare providers, fostering a more effective healthcare environment. This dual approach ultimately leads to improved health outcomes and patient loyalty. -
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Pharmboost
Rao Information Technology
Elevate pharmacy care with HIPAA-compliant patient engagement solutions.Pharmboost offers a patient engagement solution that adheres to HIPAA regulations, specifically designed for independent pharmacies. By enhancing communication and healthcare interactions, these pharmacies can significantly elevate the overall experience for their patients. This improved engagement can lead to better health outcomes and increased patient satisfaction. -
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Buzz Medical Messenger
Skyscape
Revolutionize healthcare communication for improved patient outcomes today!Buzz has been thoughtfully created to cater to the specific requirements of healthcare practitioners. The Buzz Medical Messenger is equipped with a diverse range of features designed to greatly improve communication effectiveness. Users can create a secure and dependable network of healthcare personnel and staff essential to their daily functions. It facilitates the formation of groups and teams that mirror existing workflows, promoting a smooth and efficient information exchange. Additionally, Buzz integrates contextual communication within discussions, allowing users to obtain Lightning™ fast answers from Skyscape's vast array of trusted medical resources, relied upon by over a million healthcare experts. With a solid track record in various settings, including medical clinics, hospitals, home health, and physical therapy, Buzz is particularly adept at assisting agencies during care transitions. Feedback from users emphasizes enhancements in patient experiences and provider satisfaction, coupled with a marked reduction in hospital readmission rates. By significantly streamlining communication and encouraging collaboration among healthcare professionals, this groundbreaking tool ultimately enhances the quality of patient care. Its ability to connect disparate healthcare entities further solidifies its role as an indispensable resource in modern medical environments. -
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Sentact
Sentact
Transforming healthcare with innovative digital rounding solutions.Sentact provides cutting-edge digital rounding solutions that encompass the entire organization, allowing healthcare facilities to create safer environments, increase patient involvement, and raise the quality of care delivered. Our leading-edge platform significantly enhances satisfaction rates for both patients and caregivers by presenting a wide range of tools tailored to refine rounding procedures, improve the overall patient journey, facilitate immediate feedback, and produce detailed reports throughout the institution. By equipping health systems to adeptly handle patient engagement, Sentact not only enhances patient outcomes but also contributes to cost reductions and increased reimbursements, fostering a more efficient healthcare landscape. Additionally, our solutions empower hospitals to excel in their commitment to delivering outstanding care while upholding financial accountability. In this way, we help healthcare providers navigate the complexities of modern patient care with confidence and efficiency. -
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Solv
Solv Health
Transforming healthcare experiences with innovative virtual care solutions.Solv serves as an innovative platform for virtual care, patient scheduling, and engagement, effectively enhancing patient satisfaction and boosting visit numbers. This digital solution empowers healthcare providers to deliver accessible and convenient services to their patients. Key features include online self-scheduling, digital registration for insurance processing and electronic consent, as well as online payment options. Additionally, it supports video telemedicine, automated waitlist management, and secure chat functionalities. The platform also facilitates feedback collection, reputation management, and strategies for acquiring new patients, while fostering loyalty through a dedicated portal for returning patients. With three tailored solutions aimed at elevating the patient experience, Solv includes the Solv Patient Experience Operating System, Solv Telemed, and the Solv App for Patients, each designed to engage users and optimize healthcare interactions. Overall, Solv is committed to transforming the patient journey and streamlining the healthcare process. -
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Clearstep
Clearstep
Revolutionizing healthcare access with innovative, patient-centered solutions.Empowering patients to take charge of their healthcare requirements and connect with the most appropriate services is our primary goal. Our strategy not only helps healthcare providers and systems attract new patients but also enhances the satisfaction and retention of existing ones by creating a more consumer-centric experience. This focus on engagement ultimately contributes to better health outcomes and patient involvement while optimizing workflows and enhancing overall operational efficiency. Furthermore, we assist health plans and payers by equipping their members with self-service tools for symptom evaluation, triage, and clear direction to discover the most suitable, convenient, and cost-efficient in-network care solutions. We partner with organizations in the fields of digital health, healthcare innovation, and healthcare SaaS to enhance their digital health services with clinically-validated AI chat solutions, ensuring that patients receive prompt and precise support in managing their health. By harnessing technology and establishing strategic partnerships, we strive to revolutionize the accessibility and delivery of healthcare services, ultimately aiming for a system that is more responsive to patient needs. This holistic approach not only benefits patients but also strengthens the overall healthcare ecosystem. -
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Medisafe
Medisafe
Transforming patient care through personalized digital connections and support.The enhancement of digital patient experiences is designed to forge connections with individuals at their most critical moments. By delivering customized solutions that align with the specific needs of each patient, essential support is provided to encourage deeper personal engagement throughout their treatment journey. It is crucial to uphold transparency and guidance during what can often be an overwhelming experience. An integrated platform offers digital connectivity that guarantees real-time assistance, ensuring that every patient's care network remains coordinated throughout their treatment. Comprehensive management of treatment is enriched by the combination of advanced technology and expert knowledge, benefiting patients significantly. Innovative insights derived from data are the backbone of a digital platform that champions human interaction, ultimately leading to a more complete care experience. Our digital solution effectively meets a pressing need by educating, reminding, and coaching patients and their caregivers at each stage of the treatment process. Furthermore, the proactive intervention offered by JITI technology serves to enhance patient engagement and support significantly. By emphasizing these critical aspects, we aim to elevate patient satisfaction and outcomes, particularly during difficult times, while also fostering a sense of community among patients and caregivers alike. -
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5thPort
5thPort
Revolutionizing patient engagement for better care experiences today.5thPort serves as a digital platform for eConsent, patient engagement, and education, suitable for use in individual practices, hospitals, healthcare systems, and clinical research environments. By employing high-quality, prescriptive media along with the teach-back method, it effectively informs patients and caregivers about their diagnoses, treatment plans, and the associated risks and benefits. The platform's digital eConsent feature promotes meaningful dialogues between patients and healthcare providers after patients have been thoroughly educated. Implementing 5thPort can lead to the following benefits: it can save practitioners 15 to 20 minutes per consultation without requiring extra effort, improve the overall patient experience, alleviate anxiety on appointment days, foster active patient participation in healthcare discussions, and help decrease nurse burnout. With these advantages, 5thPort not only enhances the quality of care but also supports healthcare professionals in managing their workload more effectively. -
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SE Healthcare Patient Experience Platform
SE Healthcare
Enhancing patient loyalty and care quality through actionable insights.The Patient Experience Platform functions as a specialized survey instrument designed for particular healthcare fields, allowing practices to collect direct feedback from patients while providing reliable insights into their experiences. Its user-friendly dashboard enables practices to gain a well-rounded perspective on their operations from the patients' angle. This essential information empowers practices to improve their effectiveness, cultivate patient loyalty, and ultimately drive higher revenue. Serving as a five-star reputation management resource, it fosters transparency about the care quality offered by the healthcare team, helping to convert website visitors into actual patients. Furthermore, the platform includes free-text comments that enrich the feedback, adding deeper context and nuances to patient perspectives. With real-time, actionable metrics, practices can promptly enact changes based on the insights derived. The platform also facilitates benchmarking across locations and physicians, assessing the performance of both physicians and administrative staff. Overall, it significantly bolsters your value proposition, which can be crucial during negotiations with insurers while nurturing a culture of ongoing improvement. In this way, it not only enhances patient satisfaction but also uplifts the overall quality of care provided, ultimately benefiting both patients and healthcare providers alike. By integrating such a comprehensive tool, practices position themselves to thrive in a competitive healthcare landscape. -
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Artera
Artera
Transforming healthcare communication for a seamless patient experience.Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes. -
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TeleVox
TeleVox
Transforming healthcare communication for better patient experiences.For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike. -
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DocVilla
PS3G
Streamline healthcare delivery with our all-in-one solution.DocVilla serves as a comprehensive health technology platform that is optimized for mobile use, adheres to HIPAA regulations, and operates on a cloud-based system, providing an extensive array of features, including EHR/EMR, telehealth services, e-prescribing, patient engagement tools, medical billing solutions, analytics and reporting capabilities, direct primary care management, inventory oversight, and remote patient monitoring, all integrated within a single, versatile suite. Healthcare providers can easily access a tailored electronic medical records system that includes secure messaging, video consultations, e-prescriptions for controlled substances, and a free patient portal designed for making appointments, processing payments, and ensuring secure communication. This cutting-edge platform significantly boosts operational efficiency by automating crucial tasks such as eligibility verifications, claim submissions, posting charges, verifying insurance eligibility, filing claims, managing ERAs/EOBs, utilizing speech-to-text for medical dictation, documenting patient consent, integrating lab results, facilitating electronic faxing, and sending automatic appointment reminders. Furthermore, with these various functions seamlessly integrated, healthcare professionals can devote more of their time to delivering exceptional patient care instead of becoming overwhelmed by administrative tasks. This holistic approach not only streamlines operations but also fosters a more patient-centered healthcare experience. -
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Press Ganey
Press Ganey
Transforming healthcare experiences through innovation and unwavering support.Elevate consumer expectations in healthcare by driving significant growth and loyalty. Press Ganey's innovative Consumer Experience technology is poised to revolutionize how healthcare organizations approach patient acquisition, retention, and reputation management. The recent integration of SPH Analytics (SPH), a leader in enhancing member experiences within the health insurance industry, represents a transformative step for Press Ganey. By merging its top-tier patient experience data with SPH's extensive member insights, Press Ganey is dedicated to fostering a comprehensive understanding of the interactions between providers and payers, ultimately enhancing healthcare results. You will have the unwavering support of your dedicated Press Ganey success team throughout every step of this journey. Our steadfast commitment to investing in cutting-edge technology and exceptional talent guarantees that our clients will continue to excel in the healthcare sector, ready to tackle upcoming challenges with confidence. As we collaborate, we can create a more cohesive and responsive healthcare landscape that benefits everyone involved. Together, we will shape the future of healthcare for the better. -
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Praktice AI
Praktice AI
Revolutionize patient care with intelligent workflows and insights.Praktice employs state-of-the-art artificial intelligence, behavioral insights, and data analysis to assist patients in finding the best care options while optimizing your operational workflows. This forward-thinking strategy has demonstrated a remarkable increase in patient satisfaction, allows current staff to treat more patients, and enhances overall financial performance. The AI-enhanced platform by Praktice effectively manages and personalizes communication across various channels, creating workflows that not only improve patient experiences but also contribute to better health results. Acting like an integral team member, the AI skillfully guides patients to the most suitable and preferred providers, services, and facilities within your healthcare network. By leveraging cutting-edge medical natural language processing, triage functions, operational AI, insurance analytics, and voice and image recognition, our system streamlines the patient care process. Moreover, our AI solution seamlessly integrates with your existing tools and systems, empowering you to automate and scale operations intelligently and effectively. This enhancement in operational efficiency also fosters a holistic approach to managing patient care, ensuring that all aspects of their journey are addressed comprehensively. Ultimately, this means that healthcare providers can focus more on patient interaction and less on administrative tasks, further enriching the overall care experience.