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What is TelebuBlocks?

Blocks functions as a versatile API platform that allows developers and companies to acquire customized API "blocks" and SDKs for crafting their distinct solutions. TelebuHub, on the other hand, serves as a comprehensive cloud call center platform, providing a complete array of tools and applications necessary for effectively overseeing inbound, outbound, or blended contact center activities. Users can seamlessly record calls, assess agent performance, and generate both real-time and historical reports with minimal effort. The platform includes multiple dialing features such as preview, progressive, and predictive dialers, along with the capability to launch pre-recorded voice broadcasts. Clients can interact with your services at no cost by confirming details, verifying cash on delivery (COD) transactions, or expressing interest via our innovative missed call number services. Moreover, pre-recorded voice messages can be employed to remind customers about overdue payments, conduct surveys to measure customer satisfaction, or set up automated dialing systems that connect callers with live agents as necessary. Ultimately, these functionalities empower businesses to refine their communication strategies and significantly enhance customer engagement. By integrating such tools, organizations can foster stronger relationships with their clients and streamline their operational processes.

What is Dialer360?

Dialer360 stands at the forefront of delivering cutting-edge Cloud call center software solutions. This sophisticated technology incorporates a Predictive dialer, integrated Avatar, CRM functionalities, and a Web Phone, in addition to features like Voice and SMS broadcasting, a hosted Phone system, and VoIP services. Its cost-effective and user-friendly nature ensures that users can quickly grasp its functionalities, making it an excellent option for Inbound, Outbound, and Blended call centers alike. Furthermore, it provides seamless integration with a variety of third-party applications, including Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, which significantly boosts its adaptability and operational efficiency. By leveraging Dialer360, organizations can significantly enhance their communication processes while also improving overall productivity and customer engagement. This innovative solution is designed to meet the evolving needs of businesses in a dynamic marketplace.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telebu

Company Location

India

Company Website

telebu.com

Company Facts

Organization Name

Dialer360

Date Founded

2015

Company Location

United Kingdom

Company Website

www.dialer360.com

Categories and Features

API Management

Not specified

Chat SDK & API

Not specified

Communication APIs

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Predictive Dialer

Not specified

Voice Broadcasting

Not specified

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