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What is telecrm?

telecrm: A CRM Tailored for Telecalling Teams telecrm is a user-friendly and efficient CRM created to streamline telecalling and sales management. By integrating phone calls, WhatsApp, SMS, and email into a single platform, it unifies your communication channels, making your team more productive and organized. Why Choose telecrm? Enhance Productivity: Reduce manual work with automation, allowing your team to focus on winning customers. Better Lead Conversion: Stay on top of every opportunity with automated follow-ups and reminders. Data-Driven Decisions: Use real-time analytics to measure performance and improve sales outcomes. Built for sales teams in sectors like real estate, healthcare, and education, telecrm simplifies the sales journey and accelerates deal closures.

What is LumaKol?

LumaKol acts as a robust calling CRM tailored for sales and telecalling teams, allowing for the effective management of leads through phone communication. Agents make calls using their work SIM cards on Android devices, while the application automatically records these interactions and encourages users to enter outcomes, notes, and follow-up tasks after each conversation. A scoring system aids agents in determining which prospects to prioritize and when to initiate callbacks, enhancing their outreach strategy. The platform enables teams to categorize leads into different stages, assign ownership roles, import data from CSV or Excel formats, and capture inquiries from several channels including web forms, Google Ads lead forms, IndiaMART, and JustDial. LumaKol incorporates rules and scheduled sequences to facilitate streamlined follow-up processes, which may involve sending emails from a connected mailbox as well as pre-prepared WhatsApp or SMS messages. Managers can leverage a browser-based dashboard to oversee team activities, attendance, generate insightful reports, evaluate coaching metrics, and analyze call scorecards for performance improvement. Furthermore, LumaKol offers a REST API and signed webhooks to ensure seamless data exchange of lead and call-event information across various systems. Users can take advantage of a 14-day trial to experience LumaKol’s features, and the platform supports 33 languages on both web and Android devices, making it accessible for a wide range of teams. In summary, LumaKol not only streamlines communication processes but also empowers teams to enhance their lead management efficiency and effectiveness significantly. This capability allows businesses to boost their sales performance and improve overall productivity.

Media

Media

Integrations Supported

Google Ads
Justdial
WhatsApp
Facebook
Facebook Ads
Meta Ads
Vitrify IVF Software

Integrations Supported

Google Ads
Justdial
WhatsApp
Apple Calendar
Google Calendar
IndiaMART
Make
Microsoft Outlook
Pabbly Connect
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
$19/month/user (Billed Annually)
$29/month/user (Billed Quarterly)
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

telecrm

Date Founded

2017

Company Location

India

Company Website

telecrm.in/

Company Facts

Organization Name

BlackLens Studio

Date Founded

2026

Company Location

India

Company Website

lumakol.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Social Media Integration

Categories and Features

CRM

Not specified

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