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What is telecrm?

telecrm: A CRM Tailored for Telecalling Teams telecrm is a user-friendly and efficient CRM created to streamline telecalling and sales management. By integrating phone calls, WhatsApp, SMS, and email into a single platform, it unifies your communication channels, making your team more productive and organized. Why Choose telecrm? Enhance Productivity: Reduce manual work with automation, allowing your team to focus on winning customers. Better Lead Conversion: Stay on top of every opportunity with automated follow-ups and reminders. Data-Driven Decisions: Use real-time analytics to measure performance and improve sales outcomes. Built for sales teams in sectors like real estate, healthcare, and education, telecrm simplifies the sales journey and accelerates deal closures.

What is Salesforce CRM Analytics?

Salesforce's CRM Analytics provides an intelligent, AI-driven platform that empowers businesses to transform their data into actionable insights. It integrates seamlessly with Salesforce and external data sources, offering a complete view of customer information and allowing businesses to uncover key patterns that drive better decision-making. The platform delivers predictive analytics and prescriptive recommendations to help businesses improve sales performance, optimize customer service, and identify new opportunities for growth such as cross-selling and upselling. With out-of-the-box, customizable dashboards and KPIs tailored to specific industries and roles, CRM Analytics makes it easy to track performance and gain a deeper understanding of customer behavior. The platform supports over 50 prebuilt data connectors, which speed up implementation and ensure businesses can access a full spectrum of data across all departments. With AI-powered automation of repetitive tasks, CRM Analytics helps businesses enhance productivity while providing a personalized, streamlined experience. Built on Salesforce's secure, trusted cloud infrastructure, the platform scales effortlessly to meet the needs of enterprises, ensuring governance and compliance across all levels of the organization.

Media

Media

Integrations Supported

Amazon Redshift
Facebook
Facebook Ads
Heroku
Hightouch
HubiFi
Informatica MDM
Insider One
Justdial
Microsoft Dynamics 365
Octane11
Replenit
ReturnPro
Rox
Salesforce Agentforce Marketing
Salesforce Agentforce Net Zero
Simon AI
Zoho Directory
revVana

Integrations Supported

Amazon Redshift
Facebook
Facebook Ads
Heroku
Hightouch
HubiFi
Informatica MDM
Insider One
Justdial
Microsoft Dynamics 365
Octane11
Replenit
ReturnPro
Rox
Salesforce Agentforce Marketing
Salesforce Agentforce Net Zero
Simon AI
Zoho Directory
revVana

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

telecrm

Date Founded

2017

Company Location

India

Company Website

telecrm.in/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.tableau.com/products/crm-analytics

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Revenue Operations

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

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