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What is Teleinx?

Teleinx emerges as a leading provider of innovative telecommunications and data solutions, offering premium voice, data, and SMS services specifically designed for carriers, CLECs, PBX providers, call centers, and MVNOs. Their portfolio includes wholesale outbound voice termination services that cater to both domestic and international calling needs, as well as specialized short-duration and toll-free termination services within the United States. They also enable the acquisition of DID and toll-free numbers, which allows businesses to establish a local or national presence swiftly while benefiting from SMS and MMS capabilities. Furthermore, Teleinx enhances customer engagement through sophisticated messaging solutions that include APIs for SMS and MMS, supporting shortcodes, toll-free, and local numbers to amplify user interaction. Their extensive robocall mitigation services utilize SIP interconnect, alongside ANI and DNIS filtering, and adhere to STIR/SHAKEN compliance, providing robust protection against fraudulent activities. By offering these comprehensive services, Teleinx empowers businesses to effectively manage the challenges of contemporary communication, thereby improving their overall operational efficiency and customer satisfaction. As a result, clients can stay ahead in the competitive telecommunications landscape with Teleinx's support.

What is Servetel?

Servetel provides an all-encompassing cloud suite featuring exceptional solutions like number masking, toll-free and virtual numbers, intelligent IVR, OTP verification, and voice broadcasting, among other services. Elevate your brand image while offering customers complimentary calling options. Our cost-effective mobile numbers are specifically designed for businesses, facilitating smooth and effective campaign tracking. The Interactive Voice Response system reduces the dependence on human operators by efficiently handling incoming calls. You can initiate various missed call campaigns to engage with your audience without incurring any costs. Effortlessly deliver voice messages to a large audience with remarkable efficiency. Servetel's interface is crafted to be intuitive, enabling you to oversee live agents and assess campaign performance across various departments with ease. With its straightforward menu, no prior training is necessary; simply set it up, and you’re good to go. Furthermore, this powerful dashboard equips you to make well-informed choices based on up-to-the-minute analytics, ultimately enhancing your operational strategies. By utilizing Servetel’s tools, you ensure that your communication processes are streamlined and effective, giving your business a competitive edge.

Media

Media

Integrations Supported

KONDESK
Kylas
Zoho CRM

Integrations Supported

KONDESK
Kylas
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teleinx

Company Location

United States

Company Website

www.teleinx.com

Company Facts

Organization Name

Servetel

Company Location

India

Company Website

www.servetel.in/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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